Forrester's Infrastructure & Operations Forum US 2010 Day One Roundup

Well, it's been a whirlwind two days at the Infrastructure & Operations Forum here in Dallas! I know that not everyone has the opportunity to attend these events, so for all of you stuck at home (and not in sunny Dallas), I've summarized some of the keynotes (with help from Christian Kane and Lauren Nelson) for you to check out. There is also a great conversation about the forum on twitter , so you should definitely check that out as well.

Rob Whiteley kicks off the day with a preview of the next two days and some AC/DC music (the theme of the event is "Back in Black"). First up is Glenn O'Donnell:

The New I&O Landscape: Aligning I&O With Post-Recession Business Imperatives 
Glenn O'Donnell, Senior Analyst, Forrester 
Ha, this presentation is based on the book "He's Just Not That Into You" and it is about the love story between I&O and the business.
I&O, how can you win the love of the business?

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A Bloom Box Powering The Data Center? Hold Your Horses!

If you are anything like us at Forrester, you probably got swept up in all the media coverage of the Bloom Box -- the clean energy fuel cell that is supposedly going to save us from all our energy woes. The technology is certainly impressive and will hopefully lead to significantly lower energy bills and carbon emissions down the road. And a number of Fortune 100 companies have bought into the Bloom Box, including eBay, Coca-Cola, Bank of America, FedEx, and Wal-Mart.

But is the Bloom Box suitable for the data center? No, for now. And here are two major reasons why…

First, the Bloom Box falls short of typical data center uptime expectations. Despite what was touted on 60 minutes, it turns out that Google has NOT in fact been using a Bloom Box to power one of their data centers, but instead has been using it to help power a portion of their Mountain View campus. In fact, Google reported that the Bloom Box only provided 98% uptime which would not acceptable for even a Tier 1 data center. So unless you plan on using your backup generators a lot more frequently, the notion of weaning your data center of the electricity grid is not foreseeable.

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Why You Should Care About Having A Diverse IT Ops Department

Rachel-Dines Diversity (or lack thereof) in IT has been a hot topic in the news and among our clients in recent months. And it's true, IT departments are notorious for their lack of diversity, and the problem is only getting worse. Over the past few years, the number of women and underrepresented minorities (URMs) in IT has been dropping steadily. In IT Infrastructure and Operations, the picture is even grimmer — data from the US Bureau of Labor Statistics shows that IT job titles such as computer hardware engineer and network and computer system administrator have some of the lowest participation rates of women and minorities (see figure). Although some IT careers are more diverse than others — computer operators, for example, show evenly represented women and minorities by participation in the workforce — very few women and minorities can be counted in the ranks of management.

 

Women And Minorities' Representation In Different IT Roles


"Why should I care?" many firms ask. Besides issues of equality and social responsibility, there are several major advantages to taking steps to improve diversity in your workplace:

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