Rachel Dines serves Infrastructure & Operations Professionals. See the full Analyst bio.
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Rachel Dines serves Infrastructure & Operations Professionals. See the full Analyst bio.
Visit Forrester.com to learn how we make Infrastructure & Operations Professionals successful every day.
Follow Rachel on Twitter.
Posted by Rachel Dines on October 23, 2009
Diversity (or lack thereof) in IT has been a hot topic in the news and among our clients in recent months. And it's true, IT departments are notorious for their lack of diversity, and the problem is only getting worse. Over the past few years, the number of women and underrepresented minorities (URMs) in IT has been dropping steadily. In IT Infrastructure and Operations, the picture is even grimmer — data from the US Bureau of Labor Statistics shows that IT job titles such as computer hardware engineer and network and computer system administrator have some of the lowest participation rates of women and minorities (see figure). Although some IT careers are more diverse than others — computer operators, for example, show evenly represented women and minorities by participation in the workforce — very few women and minorities can be counted in the ranks of management.
"Why should I care?" many firms ask. Besides issues of equality and social responsibility, there are several major advantages to taking steps to improve diversity in your workplace:
I encourage you to read the full report with more specific recommendations on how to recruit, develop, and retain women and underrepresented minorities in your Infrastructure and Operations department
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