I love Costa Coffee shops. Not only do they keep my caffeine levels sustained but their ambience always seems to get my creative juices flowing. Here’s one of my more recent ruminations: wouldn’t it be great if software companies always did the right thing for their customers?
Imagine this world for a moment:
● Software vendors only ever selling you what you need.
● Software vendors offering pricing and discounting that is always fair, logical, and transparent.
● Software vendor sales people who openly admit that a competitive product may actually be a better fit for their customer as opposed to trying to shoehorn in their own products at every opportunity.
Unfortunately that’s not the way the software world works — at least not for the mega vendors.
And speaking of mega vendors, Microsoft’s fiscal year wraps up at the end of June so I thought it would be timely to share with you some insight into what you might soon be facing. Here are five things that your Microsoft sales person doesn’t want you to know:
1. Enterprise Agreement price hikes: If you have an Enterprise Agreement (EA) renewal coming up then Microsoft will be expecting to dump a price hike on you of at least 10%. This is because your EA price-locked your Microsoft products when you signed it, and it has protected you from all the various product price rises that have occurred in the last three years. But when you renew your EA, all those lovely price rises catch up and form the basis of how your next EA is priced. Hence the hike.Read more