Copyright

Entire contents © 1997-2022 Forrester Research, Inc. and/or its subsidiaries. All rights reserved. Forrester, Forrester Wave, RoleView, Technographics, TechRankings, Total Economic Impact, and the CX Index logo are trademarks of Forrester Research, Inc. All other trademarks are the property of their respective companies. Forrester clients may make one attributed copy or slide of each figure contained herein for internal business purposes. Additional reproduction is strictly prohibited without Forrester prior approval. For additional reproduction rights and usage information, please see Forrester’s Citation Policy and Terms of Use at www.forrester.com. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.