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Posted by Peter Wannemacher on May 28, 2014
In Canada, mobile banking is growing up faster than Justin Bieber. So from March 21 to April 9, 2014, Forrester reviewed and scored the mobile banking offerings from the five largest retail banks in Canada across seven categories: Range of touchpoints; Enrollment and login; Account information; Transactional functionality; Service features; Cross-channel guidance; and marketing and sales. You can read the complete report here or by clicking on the link below:
Here is a sampling of some of our findings:
I urge you to read the full report here. In addition, please feel free to let us know what you think in our comments section below.
[Images from BMO’s iPhone app show a user scheduling a branch appointment]