Big Data At Business School

Every year the Center For Digital Strategies at Tuck chooses a technology topic to "provide MBA candidates and the Tuck and Darthmouth communities with insights into how changes in technology affect individuals, impact enterprises and reshape industries." This academic year the topic is "Big Data: The Information Explosion That Will Reshape Our World". I had the honor and privilege to kick off the series about big data at the Tuck School of Business at Dartmouth. I am thrilled that our future business leaders are considering how big data can help companies, communities, and government make smarter decisions and provide better customer experiences. The combination of big data and predictive analytics is already changing the world. Below is the edited video of my talk on big data predictive analytics at Tuck in Hanover, NH. 

Mike Gualtieri, Principal Analyst, Forrester Research

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TechnoPolitics Podcast: Government Website User Experience Design

The US federal government maintains a mind-boggling 1,200+ websites. The user experience design varies widely from being totally fresh and inspired to like visiting a museum dedicated to 1998 website design. This range of design is not just true for the government but also for companies and organizations. Many firms have gone through one or more redesigns in the past few years. That is harder to do for the departments and agencies of the federal government because they are often handcuffed by budget cycles, contracting rules, information regulations, and lack of design talent.

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TechnoPolitics Podcast: The State Of Customer Analytics 2012

Forrester defines customer analytics as:

"The set of methods, tools, and technologies used to analyze customer data - where the goal is to inform customer acquisition and retention, enhance customer relationships, and drive customer profitability."

To better understand The State Of Customer Analytics 2012, Forrester analyst Srividya Sridharan surveyed 90 customer analytics professionals from around the world about their customer analytics practices. Among her findings:

  • 54% of respondents say managing and integrating data from multiple sources is the biggest inhibitor to performing more-advanced analytics.
  • 42% of respondents say they lack analytics resources.
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TechnoPolitics Podcast: Why Mobile App Developers Are Smiling

Forrester InfographicJobs. Jobs. Jobs. Unfortunately, the average unemployment rate remains at 8.2%. Not so for mobile app developers. They are in high demand. We created the Why Mobile App Developers Are Smiling infographic to tell the story. In this episode of TechnoPolitics, Jeffrey S. HammondMichael Facemire, and I discuss:

  • The inspiration behind this infographic. (Hint: we love developers.)
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TechnoPolitics Podcast: Can Apple Mac Attack The Enterprise?

Bring Your Mac To Work?

Are you or someone you know a Mac lover but brutally forced to use a PC at work? Don't fret or give up yet. Many firms such as Genentech are saying "no" to PCs and "yes" to Macs. And other firms  are instituting BYOC (bring your own computer) programs that allow Mac followers to worship at work. Is this a trend that has legs, or have we entered the post-PC era where it doesn't really matter what hunk of hardware employees use?

Macs have less than a 10% share in enterprises. But, Senior Analyst and Forrester's resident Mac-whisperer Dave Johnson says that is changing and changing fast as a result of increasing BYOC programs and smaller firms that standardize on Macs. 

Listen to Dave's authoritative, balanced analysis in this episode of TechnoPolitics to find out if Macs can make it in the enterprise.

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TechnoPolitics Podcast: Microsoft Windows 8 - Bold Move Or Catch Up

Forrester TechnoPolitics guest Frank GillettMicrosoft is faced with its biggest challenge ever - to stay relevant in a post-PC era. Is Windows 8 the answer, a first step on the path, or will it fall flat? Forrester Vice President and Principal Analyst Frank Gillett's expert analysis reveals all. Frank is a member of Forrester's Business Technology Futures team. His current focus is on the dynamic between consumer and business technology markets, the future of back-end and end user hardware in the post-PC era, and a new and emerging software platform - the personal cloud. 

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Click here to download Forrester TechnoPolitics MP3 file

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TechnoPolitics Podcast: Big Data Is Value At Extreme Scale

Big Data is about handling extremes, cost effectively. But, what it means to be "big" is an upwardly moving target. In this episode of TechnoPolitics, Mike Gualtieri speaks with Forrester Principal Analyst Brian Hopkins about big data. Brian covers emerging technology and its impact on business and IT. 

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Next Episode - Windows 8: Bold Move Or Catch-Up?

Be sure to catch the next episode of TechnoPolitics to hear Forrester Vice President Frank Gillett's analysis of what Windows 8 means to Microsoft, consumers, and businesses. Frank's analysis of Microsoft Windows 8 will blow your mind. Microsoft is faced with its biggest challenge ever. Is Windows 8 the answer, a first step on the path, or will it fall flat?

About Forrester TechnoPolitics

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TechnoPolitics Podcast: BYOD Explained By Christian Kane!

BYOD (bring your own device) is a momentum torpedo.

Younger workers at the bottom and executives at the top of businesses assert their desire (they think it is a right) to use their own smartphones, tablets, and laptops instead of company-issued hardware. In this episode of Forrester TechnoPolitics, Mike Gualtieri interviews Forrester Analyst Christian Kane about the future of BYOD.

  • The what and why of BYOD?
  • What are the hazards of BYOD?
  • Is BYOD a trend that has legs?
  • Bonus: A Cambridge, MA, area BYOB restaurant recommendation.
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TechnoPolitics Podcast: Our Take On Google I/O & Mobile App Development

Listen to Forrester analysts Mike Gualtieri and Michael Facemire's lively discussion on this year’s Google I/O Conference, including the over-the-top Google Glass skydiving keynote emceed by none other than Sergey Brin.

  • Google I/O Conference highlights
  • Native versus HTML5: The mobile app development debate continues
  • iPhone and Android own the market now. Will Microsoft be number 3, or will Amazon surprise everyone again?
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Six Security Properties Every Mobile App Developer Should Know By Heart

Think you developed a secure mobile app? Think again. Many mobile app developers have a naive notion of app security that leads them into believing their apps are secure when they are not. Some developers authenticate users and encrypt passwords and think that they’re all set, but there could still be security holes so wide you could sail a ship through them. The results of releasing an insecure app can include financial loss, reputation tarnish, lawsuits, and Twitter shame.

When designing your mobile apps and mobile backend services, be sure to consider the six security properties of confidentiality, integrity, availability, authentication, authorization, and nonrepudiation (see Figure below). Simply considering how each security property applies to your app won't make it more secure. You will need to perform threat modeling on your design and find solutions to secure your app based on your specific technology and use cases. Don't forget that the mobile backend services must be secure too.

Memorize These Six Security Properties 

Mike Gualtieri, Principal Analyst, Forrester Research