- Forrester Councils
- Councils Overview
- log in
Posted by Mike Gualtieri on September 19, 2013
Steve Ballmer is quitting Microsoft. His reign as Microsoft CEO will come to an end in the next 12 months. As he put it in his resignation letter, “This is an emotional and difficult thing for me to do. I take this step in the best interests of the company I love.” Fair enough. We love your passion and stewardship of Microsoft through these changing post-PC times. However, perhaps the times they are a-changing too fast. Internet giant Google has needled Microsoft’s core business and completely eclipsed it in mobile. And Apple has become expert at winning hearts. That leaves us with the big question: How does the next Microsoft CEO need to think to prove Ballmer’s assertion that “Microsoft has all its best days ahead”?
In this episode, TechnoPolitics asks Forrester Senior Analyst TJ Keitt to offer advice to Microsoft’s next CEO to avoid looming extinction and thrive in the post-PC era. Might an IBM-style divestiture strategy might be in the cards? Listen to find out.
Lead BT Transformation
Develop customer-obsessed strategies to drive growth »
Forrester's CX Index
Predict how actions to improve CX will affect revenue performance.
Measure the customer experiences that matter most »