Who Should Lead Strategic Investment Planning?

By Mike Gilpin

I was in the audience at our recent “Business Process & Application Delivery Forum” for the track session “Using The Next-Generation PMO To Promote Innovation,” which was delivered by Margo Visitacion. The premise of the session was that leading-edge PMOs (project management offices) are evolving to a more strategic role, focused on portfolio management of business investment rather than just IT projects or programs.

I know this phenomenon is real because I, too, have talked with multiple Forrester clients, PMO leaders, who have elevated the mission of their PMO to this level -- often to the extent that they no longer report into the CIO but are outside IT, reporting into a business exec like the COO or CEO. In so doing, they have refocused their efforts on everything from guiding business leaders through building a business case for the investments they want to make, to guiding decision-makers through selection from the portfolio of investment proposals, to tracking benefits realization and ROI after the fact. PMOs with this kind of business-focused, strategic mission have greater business impact and are often close partners with executives leading their firm.

During the session, one of the attendees asked an interesting question: “At our firm, the functions you describe are led by the enterprise architecture team as part of the strategic planning and business architecture process. Which is better suited to doing this function, EA or the PMO?

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Vote For Forrester's 2011 IT Forum Theme

Are you ready for Forrester's IT Forum 2011? Mark your calendars for May 25-27 in Las Vegas and June 8-10 in Barcelona — and help us design an event that is as relevant and productive for you as possible. We've come up with three potential draft themes and need your vote for the best IT Forum 2011 theme:

1. Unleash your empowered enterprise.

As technology becomes more accessible through mediums beyond IT's control, you have but one choice: Get proactive by empowering employees, or swim against the current. Successful BT leaders will react not by blocking access but by lending their expertise to increase the chances of technology success and empowering the users to solve customer and business problems. This year's IT Forum will provide a blueprint for reaping the benefits of your empowered organization — complete with case studies, methodologies, and step-by-step advice tailored to each IT role.

2. Capitalize on the intersection of business and technology.

IT leaders have long struggled to deliver business and technology alignment.  But alignment implies a waterfall process: decide on a business strategy, and then build your technology on that foundation. Today, our businesses move too fast for the traditional IT model. Instead, Business Technology leaders must join the leaders of their lines of business to create business and technology strategy simultaneously. That means working with new business partners inside and outside your organization, operationalizing innovation through standards, and above all, saying, "yes, and..." instead of "yes, but..." This year, we'll dedicate IT Forum to building bridges to new business partners, scaling innovative solutions, and co-creating business and technology strategy.

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Where Do *You* Find The Best Software Developers?

Here at Forrester, we’re beginning a new stream of research focused on where firms are finding the best software developers. And by best, I mean a few key attributes, including being innovative, productive, timely, and delivering high-quality results.

Our research methodology will be to survey a broad swath of firms that recruit software developers, to find out where they are finding the best developers. We want to not only identify the best university programs around the world for churning out great developers, but also assess the contribution of other sources, such as hiring experienced developers from other firms, bringing in contractors for staff augmentation, or sourcing developers from systems integrators.

We also plan to assess university programs based on their coursework and other attributes, to see if we can correlate the nature of their programs with the results their graduates achieve.

What do you think? What universities do you suggest we assess? We will certainly look at the usual suspects like MIT, Stanford, WPI, RPI, Rice, and so on. But what about Texas A&M, the University of Mississippi, or the University of Brighton? Back when I was hiring developers they had great programs — do they still have what it takes? You may be partial to your alma mater, but… really, would you recruit there today? There’s been much prognosticator pontification about the sad state of affairs in the US today for education of software engineers and other high-tech resources — what are you seeing?

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Join Forrester’s New Online Community For Application Development & Delivery Professionals

Hello, I have exciting news! Hot on the heels of our new blog platform, Forrester has launched an online community for app development and delivery pros focused on the key business challenges that leaders of application delivery organizations face every day. The community is a place for leaders to exchange ideas, opinions, and real-world solutions with each other. Forrester analysts will also be part of the community, helping facilitate the discussions and sharing their views.

The community is open to all application development professionals.

Here’s what you’ll find:

  • A simple platform on which you can pose your questions and get advice from peers who face the same business or technology challenges.
  • Insight from our analysts, who weigh in frequently on the issues and point to relevant research. 
  • Fresh perspective from peers, who share their real-world success stories, best practices, and templates.
  • Content on the latest technologies and trends affecting your business — from Forrester and other thought leaders.

 

I encourage you to become part of the community:

  • Ask a question about a complex business or technology problem.
  • Start a discussion on an emerging trend that’s having an impact on your work.
  • Contribute to an existing discussion thread from a community member.
  • Share templates with your peers for common artifacts like job specs or requirements.
  • Suggest topics for upcoming Forrester research reports.
  • Create a community profile.
  • Share your perspective with others.
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Come Join Us At IT Forum 2010 In The Application Development & Delivery Track!

How many times have you sat through a long application delivery management meeting and wondered, “Does it really have to be this complex? Aren’t we making this harder than it needs to be?” Well, it can be simpler, and many Forrester clients have been working with us to find a simpler approach. This frees development and delivery professionals to serve the business better, with more innovation and value.

How do they do it? They begin by getting requirements right the first time, with more effective business analysts and QA. They have learned how to scale Agile up across the organization and use Lean strategies to connect more closely with the business. They are improving business results with more strategic PMOs and more effective application portfolio rationalization. And they have built a world-class development team.

They also know how to deliver compelling user experiences and how to apply the latest advances in application technology, whether that is Java, DBMS and information management, integration, or Web development using SharePoint 2010.

If you’re interested in learning more strategies for improving business results, join us at Forrester’s IT Forum 2010 in Las Vegas, May 26-28, and hang out in the Application Development & Delivery track. Our team of experienced analysts is looking forward to another opportunity to share our latest experiences, research insights, and strategies for improving your application delivery effectiveness:

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From The Field: The First Annual Canonical Model Management Forum

Early last week, I attended the first annual “Canonical Model Management Forum” here in the DC area. A number of government agencies as well as several of the major banks, insurance companies, credit-card operators, and other private-sector firms attended the meeting. There was one vendor sponsor (DigitalML, the vendor of IgniteXML), and the meeting was hosted at a CSC facility. There were a number of presentations by the attendees about their environments, what had motivated them to establish a canonical model, how that work had turned out, and the important lessons learned.

But What Is A Canonical Information Model?

In the first day of sessions, I heard a number of definitions of canonical modeling, but most were similar to Forrester’s:

A canonical information model is a model of the semantics and structure of information that adheres to a set of rules agreed upon within a defined context for communicating among a set of applications or parties.

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Welcome To Forrester's New Blog Platform!

We don't normally draw attention to things like this (changing our underlying platform technology), but in this case, there are some key differences in capabilities, that you need to know about so you can benefit from them. As you already know if you've been following the Application Development & Program Management blog, we have a team of analysts who are already active bloggers. But in the past, it may have been challenging, if you were particularly interested in following the posts of one analyst, to do that in amongst the posts from the rest of the team.

So I'm thrilled that we now have individual blogs for all the analysts on the team, too. Everything blogged by the team also rolls up into the team-level blog, which is a good place to hang out if you're following several analysts on the team, have more eclectic interests around application development and delivery, or just want to be tuned in to what's going on across the team.

Another great innovation (for you) of our new platform is that blog pots are now presented with only summary information showing in the initial view. Only after you choose to drill down on a post do you see the whole thing. This makes it easier to look through several posts, whether on an analyst or team blog, and find just the stuff you care about.

And now for a few words from Cliff Condon, the Forrester exec who leads our social computing initiative of which this new platform is a part, on Forrester blogs and what it means for you:

  • Everyone’s welcome here.  Forrester analysts use blogs as an input into the research they produce, so having an open, ongoing dialogue with the marketplace is critical. Clients and non-clients can participate – so I encourage you to be part of the conversations on Forrester blogs.

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SAP Customer? Come Jam with us!

Hi, I'm happy to report that analyst George Lawrie of our team that serves Application Development and Delivery Professionals has been working with a host of analysts from across the company to put together our first-ever SAP Jam on March 22-25!

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You Should Foster More Software Innovation – But How?

Software innovation plays an increasingly vital role in your success, as software is a key part of more and more products and services, whether on the Web, a phone, a desktop PC, a car, or in your home. But how to get it? I’ve been working in the world of software development for many years, so had a few ideas of my own to start, but I also interviewed fifteen experts across a dozen organizations that excel at software innovation.

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2010 Priorities for Application Development and Delivery Professionals

Last summer, all the research teams across Forrester conducted a special “deep dive” research project to study the roles we serve, to find out more about what’s most important to you, and how we can do an even better job of serving you. We interviewed 32 application development and delivery professionals, and studied their responses. These folks were a mix of clients and non-clients, from North America and Europe.

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