- Forrester Councils
- Councils Overview
- log in
Posted by Michele Pelino on November 19, 2010
During the past year, many companies have revisited their corporate mobility initiatives, device support, and mobile application deployment strategies. In addition, a growing number of firms are prioritizing mobility initiatives as a key strategic focus, expanding the use of smartphone devices, and investing in a range of mobile applications to address the needs of employees in various roles.
As the population and diversity of smartphones making their way into firms increases, so do the challenges for IT organizations. Below are key drivers of increased corporate mobility complexity:
These sources of complexity have opened new doors of opportunity for enterprise mobility vendors who are developing products and solutions to help companies address these issues. For example:
Some companies are also turning to mobile management solutions to deal with the complex mobile device and network landscape, provide support to the increasing number of mobile-enabled employees, and better monitor the expenses associated with mobile device and solution deployment. To capture enterprise mobility opportunities, vendors must develop solutions to address the issues facing the IT department as well as to help enterprise customers support the increasing number of employees who are using mobile devices, applications, and solutions.
Lead BT Transformation
Develop customer-obsessed strategies to drive growth »
Forrester's CX Index
Predict how actions to improve CX will affect revenue performance.
Measure the customer experiences that matter most »