Posted by Maxie Schmidt-Subramanian on September 12, 2013
We are working on a new report on the voice-of-the-customer (VoC) vendor landscape 2013.
The report will provide a guide to the current landscape of the VoC vendor market as well as the features and services currently delivered by a variety of vendors and will show where we see the growth potential in the future.
To all CX and CI professionals who use VoC vendors: We would love to hear about your experience with your current and past vendors. If you would like to take part in this research, please reach out to Corey Stearns (firstname.lastname@example.org).
To all VoC vendors: We just launched a vendor landscape overview survey. If you help companies listen to, interpret, share, and act on customer feedback and haven't received the survey, please reach out to Corey Stearns (email@example.com).
Search Forrester's Blogs
Free Mobile Mind Shift Webinar Series
Learn how to win your customers' mobile moments in this three-part series »
- Adele Sage (22)
- Allegra Burnette (1)
- Craig Menzies (8)
- Deanna Laufer (2)
- Harley Manning (87)
- Joana van den Brink-Quintanilha (2)
- John Dalton (2)
- Jonathan Browne (23)
- Kerry Bodine (77)
- Maxie Schmidt-Subramanian (12)
- Megan Burns (27)
- Moira Dorsey (5)
- Paul Hagen (32)
- Rick Parrish (2)
- Ronald Rogowski (29)
- Sam Stern (15)
- Samantha Jaddou (3)
- Thomas Husson (1)
- Tony Costa (8)