Skynet is nearing awareness?

In the Terminator franchise, the rise of uncontrollable artificial intelligence (AI) result in threats to the existence of mankind. While the movies provide a stark image of where AI may take us, the risks have a basis in reality. I will leave it to my colleague, Martha Bennett, to talk about the challenges that AI presents to today's tech leaders. Check out her blog here: http://blogs.forrester.com/martha_bennett/17-01-09-reap_the_benefits_while_avoiding_the_pitfalls_the_three_key_challenges_that_could_derail_your_ai_pr.

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Tell Your Board How Business Technology Will Help Win Customers

Customers are more powerful than ever, and nothing is slowing that trend. Your Board is the primary body for setting, monitoring, and adapting strategy. Ensuring that the Board, and the C-suite,  is equipped with the proper insight and knowledge is a requirement. Research shows that CEOs rank technological change as the second-most-pressing factor for companies after economic factors. While the recognition of technology as a differentiator is a positive trend, CEOs cite concerns with the ability of their teams to handle this emerging future. Additionally, other research shows that Board members lack the knowledge and skills necessary to understand, develop, and implement tech-based strategies.  

Our latest report dives into these issues and provides recommendations that hit on strategy, cloud, budgeting and funding, cybersecurity, and innovation. We talk about the importance of getting on the Board’s standing agenda and using your tech and business credentials to drive credibility and support across the enterprise. CIOs who seize the day will help their firms, team, and selves succeed.

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2017 CIO Predictions: CIOs Push For Speed Amid Volatility

Get used to it. Gone are the days of stability and predictability. The business environment you operate in will change faster than ever in 2017. Many of these changes will be outside of your control, but your ability to anticipate and respond will make or break your success. At the heart of this change is the ever-more empowered customer that will accelerate a domino effect of changes in the business environment in which you operate. So here is a quick summary of some of the actions we expect CIOs to take in 2017.

■        Empowered customers drive strategy. Customer obsession is paramount for business success in this rapidly changing world. Ever growing numbers of devices and information lead to a desire for new products and services at a rapid pace. CIOs need to extend their focus beyond building great customer experiences. Striving for speed and flexibility in re-designing core operational function and leveraging emerging technology are both necessary to meet these accelerating customer needs.

■        CIOs will correct bi-modal missteps. Over the past few years, many CIOs fell for the false promise of a bi-modal strategy. But those CIOs are already experiencing the shortcomings of operating a two speeds. Business peer frustration, polarizing and deteriorating cultures, and unsustainable operational complexities will continue, ultimately spurring most of these CIOs to course correct in 2017.

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