- Forrester Councils
- Councils Overview
- log in
Posted by Matthew Brown on May 4, 2010
This week was a reconfirmation that information management professionals are facing a perfect storm. Two years ago, we wrote on a topic we call Technology Populism that looked at both the business opportunities and threats presented by ubiquitous information sharing tools inside and outside corporate networks. In a nutshell, we argued that information management professionals would face: employees demanding access to corporate systems using their consumer devices; cloud-based collaboration software services that offer hard-to-beat economics; and increased complexity in managing the trust, integrity, and risk associated with information on corporate networks. Since then all three have proven valid trends. Consider three IT pros I spoke with last week at a Novell customer panel. They represented a major university, a hospital, and a law enforcement agency.
These stories share something in common: the role of information management professionals is getting much more complex. New applications, new devices, new deployment models, and changing workforce demands have the promise to reduce IT operating costs, improve productivity, and increase IT satisfaction. Yet the perceived risks remain high. Increasingly, information management professionals will be put in the position of navigating an increasingly complex set of solutions. We'll share some current Forrester thinking on collaboration, content, and cloud-based services during the events below:
In the meantime, how are you managing this storm?
*The Early Bird rate for IT Forum expired April 9. If you haven't registered already, call our Events Team at 617.613.5905 with discount code ITXBLG, and they'll extend the $200 discount for you.
Save Money On Your Next Software Negotiation
Work with our software negotiation experts to save 10–20% on your next contract »
Lead BT Transformation
Develop customer-obsessed strategies to drive growth »
Forrester's CX Index
Predict how actions to improve CX will affect revenue performance.
Measure the customer experiences that matter most »