Yahoo! Takes Baby Steps Toward Much Needed Search Improvement

Shar VanBoskirk

Sharvanboskirk [Posted by Shar VanBoskirk]

Yesterday Yahoo! announced enhancements to its search advertising business and consumer experience.  These enhancements include the following:

  • Enhanced reporting -- Advertisers will now be able to see how their search ads are performing on Yahoo.com compared to partner sites also serving Yahoo! search ads

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Forrester's Consumer Forum 2009 Coming Up

Reineke Reitsma

Reineke Reitsma [Posted by Reineke Reitsma]

Forrester’s Consumer Forum 2009, October 27 and 28 in Chicago, is fast approaching. This event will help you understand how consumers' evolving online behavior demands that firms step up efforts to engage them, and we have great speakers ligned up from companies like Microsoft, Acxiom, Hewlett Packard, Best Buy, Pizza Hut, InterContinental Hotels Group, Hearst Magazines Digital Media, Hilton Hotels, and E*TRADE, who'll share their companies' best practices for creating breakthrough multichannel relationships, .

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The Great Escape: Role Model For Enabling The Great Sale

The Data Digest: Why People Buy Online

Reineke Reitsma

Reineke Reitsma [Posted by Reineke Reitsma]

There are many reasons why people are buying products online, but we wanted to understand the main driver. Data from our North American Technographics online survey shows that when consumers are forced to make a choice low price wins but is followed by high quality.

Importance-buying-online

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The Role of Social Media in Creating Customer Engagement

Laura Ramos

Laura Ramos [Posted by Laura Ramos]

Customer reference programs, advisory boards, and customer councils are vital activities in B2B marketing. But these activities risk sliding into second-class status among
executives if marketers fixate too much on numbers and not enough on
creating community involvement among these highly-engaged customers.

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Join Us At Forrester's 2009 Consumer Forum

Carrie Johnson

Carrie-Johnson Posted by Carrie Johnson

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Using Social Media To Create And Amplify Offline Influence

Infographic - Insight Into The Recession Globally

Reineke Reitsma

British newspaper the Guardian developed two interactive graphics to help understand what actually hit us in the past year, and what stage of the recession different countries are currently in.

The first interactive graphic shows the timeline of the recession, and gives insight into the main events in the different regions of the world.

Recession2-graphic-guardian

The second graphic shows the recession phase the selected countries are in, and why:

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The Data Digest - How People Interact With Companies

Reineke Reitsma

Reineke Reitsma [Posted by Reineke Reitsma]

Companies are trying to get in touch and have a conversation with their customers through social networks, but customers' interaction with companies are mostly driven by promotions or personal gain. Data from our North American Technographics online survey shows that the majority of consumers reached out to companies to enter a sweepstake of to register for a promotion. . 

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The Video Contests Keep Coming