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Posted by Manatosh Das on December 8, 2013
Needless to say, Indian service providers pioneered and developed the outsourced software development space; currently, they generate a combined $3.2 billion of revenue annually. Although Indian software service providers claim high standards, it is apparent that there are still weaknesses in their delivery. I just published a report that highlights the main culprits for this: a lack of executive commitment, poor application coding, and the industrialization of software development:
To make matters worse, vaguely worded security requirements in outsourcing contracts and cultural differences introduce additional risks to the outsourcing process.
The traditional outsourcing model, which is architected primarily to reduce cost, is too narrow to accommodate expanding security, risk management, and compliance requirements. Recognizing that control requirements are weak in the current process, organizations should start re-engineering their outsourcing model to limit risk when sending work offshore. Based on our analysis, Forrester concludes that firms should:
Forrester recommends that security and risk leaders — those who have outsourced or are planning to do so — provide clear, comprehensive, and specific security requirements and back them up with a sound governance and quality plan. To read the full analysis, download my research report, titled “Improving Security With Your Indian Software Service Provider.”
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