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Posted by Kyle McNabb on June 25, 2012
Last December, I published three things I'd tell your CIO. Since then, I've spent time with dozens and dozens of sourcing and vendor management professionals, CIOs, and leaders of application development and delivery, including last week's Paris Forrester Forums. Most days, I share our ongoing research on what impact today's software-fueled, consumer-led digital disruption has on your ability to meet and exceed the expectations of your customers and the employees serving them. For some folks, software and software development remains a commodity. But for many, the need to deliver great software has taken hold of 2013 planning discussions. With July just around the corner, and as you start 2013 planning, focus on what you need to start delivering great software (remember, software is your business), and keep these three things I'd tell you and your CIO in mind:
What it means: Your firm's most important stakeholders - its customers and the employees serving them - demand that you start developing a software competency. True, your business has many commodity functions and business processes, and your own application portfolio needs to reflect them as such - commodity areas that can be satisfied with commodity solutions. For the areas where your business seeks true differentiation and innovation, make software your business.
Our research continues to expand and deepen to inspire you and help you make decisions on making software your business, delivering engaging digital experiences, and reshaping your development and delivery organizations. I invite you to join us in October, both in Orlando and London, to engage with our analysts, hear from industry experts, and meet with your peers to learn how to plan to thrive in this age of software-fueled digital disruption.
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