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Posted by Katyayan Gupta on May 7, 2012
I have recently published a report on enterprise mobility in India. Improving mobility infrastructure, including networks and devices, and business and workforce demand are fueling the growth of mobility within organizations. Mobility is being used not only to connect with customers, but also to connect with suppliers, partners, and employees. A few key takeaways from the report are that:
More than 90% of SMB and enterprise companies surveyed in India believe that there is a solid business case for mobility. However, there are challenges — including security, cost, and the need for a remote help desk — that are preventing these companies from mobile-enabling applications on a companywide scale. As more than three-quarters of organizations either buy or plan to buy solutions from telecom operators and/or systems integrators (SIs), these vendors must address the challenges of their existing and potential customers. My report delves deeper into the areas of investment, opportunities, and challenges facing Indian organizations today. Further, the report provides recommendations to help vendor strategists at telcos and SIs to address their customers’ pain points.