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Posted by JP Gownder on June 17, 2013
I recently spoke with Tim Tuttle, the CEO of Expect Labs, a company that operates at the vanguard of two computing categories: Voice recognition (a field populated by established vendors like Nuance Communications, Apple, and Google) and what we can call the Intelligent Assistant space (which is probably most popularly demonstrated by IBM’s “Jeopardy”-winning Watson). In their own words, Expect Labs leverages “language understanding, speech analysis, and statistical search” technologies to create digital assistant solutions.
Expect Labs built the application MindMeld to make the conversations people have with one another "easier and more productive” by integrating voice recognition with an intelligent assistant on an intuitive tablet application. They have coined the term “Anticipatory Computing Engine” to describe their solution, which offers users a new kind of collaboration environment. (Expect Labs aims to provide an entire platform for this type of computing).
Here’s how MindMeld works: Imagine 5 colleagues across remote offices – all equipped with Apple iPads – are having a conference call on a particular topic or set of topics. Using the MindMeld application, these users join a collaborative workspace that updates in real-time during the call. The MindMeld app “listens” to the conversation, surfacing themes and topics word-cloud style. It then leverages the Anticipatory Computing Engine to go out and find relevant content (say, from the web) that it surfaces on those topics. These pictures, videos, articles, and other content create a richer conversation – as well as a record of the collaborative experience – that should drive stronger, more effective, more data-supported collaboration.
In the future, you could imagine MindMeld tapping into proprietary big data sources (like CRM systems) to help inject insights from big data into streams of work within an enterprise – having its Intelligent Assistant act as a content curator in real time.
Here's a video demonstration of MindMeld:
The MindMeld app reveals some interesting end user computing truths:
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