- log in
Posted by JP Gownder on August 24, 2011
First off, let me say this: I hope that Steve Jobs' health improves, and that he comes out of whatever challenges he's going through in the best of health. He's an amazing, visionary leader of a dynamic company -- and he's also a person with a family. Let's all wish him well.
While famously a CEO, Steve Jobs is also, it should be known, a product strategist par excellence. He's clearly been involved, in a deep way, in the development of Apple's product ideas, product designs, business models, go-to-market strategies, and responses to competition. These are the job responsibilities of product strategists. In his (and Apple's) case, product strategy has risen to the very top of the organization.
Product strategists of two different flavors are wondering how they might be affected by his resignation as CEO (and concomitant request to become chairman):
- Product strategists who compete with Apple. Product strategists at companies like Microsoft, Google, Samsung, HP, Dell, HTC, and similar firms wonder if Steve Jobs' change in role might benefit them. They actually shouldn't wonder: His departure from the CEO spot won't benefit them -- not for a very long time, at least. Apple's product development road map stretches into multiple years ahead and has been shaped both by Jobs and by the organization he built. Jobs' departure won't affect Apple's product portfolio, quality, or competitiveness for a long time -- if ever.
- Product strategists who depend on Apple. Product strategists at a wide variety of companies -- in sectors like media, finance, software, retail, clothing -- anyone who's created an iOS app or a Mac software program -- also wonder what they should be thinking. Similarly, they simply shouldn't worry. Apple's position in consumer product markets won't be affected by Jobs' change in role today, tomorrow, or for many years. Apple's ecosystem is strong and will stay so.
Finally, a lot of our clients ask whether Tim Cook (as the new CEO) can live up to Jobs' legacy. To this, I say: I've never engaged in armchair psychoanalysis, and I don't know the man. But Apple has recruited talent in all of its major areas (technical and managerial) for a long time. While Steve Jobs will go down in eventual history as an outstanding innovator, leader, and world-changer, Apple is actually much more than its leader alone. For the immediate future, product strategists should go about their daily lives and work to find innovations that will help them compete with Apple's formidable, tech industry-leading position.
Search Forrester's Blogs
Planning for innovation and risk in the wake of Brexit »
Forrester Insights for iPhone
Key research and data points when and where you need them »
Forrester's CX Index
Predict how actions to improve CX will affect revenue performance.
Measure the customer experiences that matter most »
- Amy DeMartine (7)
- Andre Kindness (32)
- Christopher Voce (8)
- Dave Bartoletti (26)
- David Johnson (52)
- Doug Washburn (37)
- Eveline Oehrlich (16)
- Frank Liu (10)
- Glenn O'Donnell (30)
- JP Gownder (109)
- Laura Koetzle (1)
- Lauren Nelson (11)
- Michele Pelino (5)
- Naveen Chhabra (2)
- Richard Fichera (149)
- Robert Stroud (8)
- Sophia Vargas (7)
- Stephanie Balaouras (1)