130 pages of information from MUFG to tell me about changes to my internet banking account

Comments

[Gen Kanai]

This is the same bank that has taken all their ATMs offline for 3-4 days at a time recently, and putting commercials on TV in order to apologize to their customers.

I say switch banks.

[Jonathan Browne]

Thanks for the advice Gen.

I guess I'm just a typical consumer with a phobia of moving his checking account. I dread my salary going missing or my bills being charged from the wrong account etc.

When I was living in England, my bank managed to annoy me so much that I snapped and overcame the inertia to change banks. But right now, my fear outweighs my dissatisfaction.

BTW - I should also have mentioned that my wife and I have three accounts with BTMU, so we received three identical packages with the same 130 pages of information. And we thought that internet banking would be gentle on the trees...