Moving to London

Dear Clients, Partners and Friends,

Please excuse this impersonal message: It seems to be the most efficient way to inform everyone that I am transferring to the Forrester Research London Research Centre. In London I will continue to work as a member of Forrester's Customer Experience research team, supporting Customer Experience professionals. I will be writing research with a European perspective, while keeping an eye on some Customer Experience trends in Japan.

Regarding my schedule - I'm traveling to London next week to find a place to live and set myself up in Forrester's London office. I'll return to Tokyo briefly in early April. And I'll be in London full time from late April. I apologize for not making an earlier announcement of this move.

I want to thank you for your support since I've been working in Japan. From establishing Forrester's presence in Tokyo to becoming an analyst and helping to introduce personas to Japanese companies, the last eight years have been filled with wonderful experiences and opportunities, I feel very lucky to have had the chance to work with so many brilliant and inspiring clients and partners in Japan.

During the next few weeks, the best way to contact me is by email: jbrowne@forrester.com
You can also connect with me on LinkedIn: http://www.linkedin.com/in/jonathanbrowne
Or follow me on Twitter: http://twitter.com/jonathanbrowne

Please stay in touch.

Best Regards,
JB
Jonathan Browne | Senior Analyst | Forrester Research || e: jbrowne@forrester.com |