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James McQuivey serves CMOs. See the full Analyst bio.
Visit Forrester.com to learn how we make CMOs successful every day.
Follow James on Twitter.
Posted by James McQuivey on April 5, 2010
Round 1 goes to Apple. The iPad, as expected, has caused a big stir and gave people like Walt Mossberg reason to gush with enthusiasm about the death of laptops.
Throughout, as various members of the press have mused about the death of Amazon's Kindle, I feel compelled to point out that, contrary to popular belief, Amazon is in a better position now than it was before the iPad. That's right, if Amazon comes out swinging, Round 2 will go to Amazon. Here’s why:
Notice that I did not defend the current hardware device known as the Kindle. I don’t believe Amazon expects these devices to live for more than another 5 years or so. In fact, it’s very likely that the current Kindle devices will get a sharp price shave in order to sell the 3.5 million eInk Kindles we’re estimating for 2010. And I’d be surprised if we don’t see a new Kindle model in 2011 at a significantly lower price point to exploit the fact that it’s such a great eReader for traditional books if nothing else.
But propping up the market for eInk devices is not where the action will be. Because for Round 3 and beyond, Amazon’s success will depend on it introducing a full-color, full-media, touch device that I have presumptuously nicknamed the Kindle Flame. Here's what Amazon should do to fan the fire:
Of course, my advice for Amazon can also extend to Sony. Sony makes TVs, game consoles, laptops, and, now, the world's #2 eReader. It also owns content assets, though it hasn't always succeeded in making those assets work for it in the market. Indeed, if TV content is the biggest hole in the fabric Apple is weaving, Sony could deliver that much more easily than Apple could -- imagine a connected Blu-ray player with a built-in DVR that synchronizes with Sony's version of the iPad (I have no clever name for Sony's version, though if the past is a reliable guide, I fear Sony will christen it the DTM-5001). There's a device ecosystem that could finally work for Sony.
Yes, folks, this match is far from over and even if Amazon takes Round 2, there's a lot of fight left in all these fighters. And that's just the way it's supposed to be: we don't want a repeat of the iPod market where Apple's extremely successful device so dominates the landscape that no one else can even hope to innovate and change the market. So even if you're an Apple fan, be grateful that neither Amazon nor Sony are going to take a dive, because the iPad's best chance for becoming as magical and revolutionary as Steve Jobs promised is in response to serious pummeling from the competition.
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Comments
I agree that Amazon has a
I agree that Amazon has a competitive edge of Apple in terms of the books that they can offer and the reviews. Amazon is trusted by their customers and they should use that brand loyalty like Apple does to come out with improved products and technology that put them ahead of their competition.
Tend to agree, important not to discount a well programmed site
You make a very good point about Amazon and their site and the relationship they have with their users. I've always noticed, as a consumer, Amazon is very careful at managing that relationship. They are very user-centric. And you have to admit their recommendation engine is quite good.
It's kind of like Netflix versus cable companies in their video on demand. Many in the past have called for Netflix to become irrelevant as the cable/sat companies offer more high quality movies on demand. But that is to me discounting the relationship, the brand, and most important the website. The kind of programming that goes into Netflix.com and into Amazon.com gives these companies their edge.
I also think that the iPad is a plus for Amazon in some ways as much of the press has been about how the Kindle is better as an e-reader because it's OLED and you can see it in bright sunlight and because it's lighter so it doesn't wear out your wrist.
Now Amazon is bit high as
Now Amazon is bit high as compared to Apple because it has something extra to engage with. Amazon always come up with new products on the other hand Apple is quite slow in it.
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