Are Macs Vulnerable? Wrong Question.

David Johnson

The misinformation and rhetoric surrounding the recent discovery of the Flashback trojan for Macs is vehement, and says more about the historically stable state of Mac security, and the irrational way many think about it than it reveals about its weaknesses. Even long-time industry observers, who should know better, are jumping into the fray to say: See! I told you so! The Mac is vulnerable! Well…duh…that's not exactly news, folks.

Of course the Mac is vulnerable. EVERY internet connected device is vulnerable. What matters is probability, frequency and potential impact. So the correct question then, is whether or not your prevention, detection and recovery mechanisms are effective. For example, I'm not convinced that traditional anti-virus approaches are right for the Mac. The track record of these tools in the Windows world is abysmal in my view. They're among the most intrusive technologies  to the user - hogging system resources and making even basic tasks impossible as they inspect every file, every day, often several times a day. And…they're reactive. Think: death by a thousand papercuts over a period of years, only to be interrupted by a rare strain of encephalitis, followed by a partial lobotomy and organ transplant to get the patient breathing again, and you're in the ballpark. Application whitelisting will hopefully come to be seen as a better approach.

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To Better Compete Into 2012, Infrastructure And Operations Leaders Must Do Things Differently

Doug Washburn

As the saying goes, “If you’re not different from your competition, by definition you can’t be better.” IT infrastructure and operations (I&O) leaders should take this to heart.

In 2012, we enter the "the age of the customer" where increased global competition combined with technology-led disruption erodes traditional competitive barriers across all industries. At the same time, it's easier than ever for empowered employees and application developers to circumvent the I&O group to take advantage of new desktop, mobile, and tablet devices as well as cloud-based software and infrastructure you don’t support. They're creating their own "greenfield" environments without your help.

 It's time for I&O leaders to do things differently. This starts by dispelling the notion that greenfield opportunities require significant financial investment and organizational change or are limited to startups and build-outs in emerging markets. Greenfield opportunities present themselves in every corner of even the most established and mature businesses, and those greenfields can be small, iterative, and agile.

This year, we will dedicate Forrester's Infrastructure & Operations Forums to the theme of "Leapfrog Your Global Competition: Design Your Greenfield Infrastructure Today." Join us May 24 to 25 in Las Vegas and June 19 to 20 in Paris as we tackle everything you need to capitalize on your greenfield opportunities of every scale across data center, desktop, mobile, and IT operations environments.
 

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Citrix Breaks Away From OpenStack

James Staten

Today's move by Citrix to put its CloudStack IaaS solution into the Apache Foundation says more about the state of the cloud market than it does about OpenStack. As our Fall 2011 Forrsights Hardware Survey shows, about 36% of enterprise IT leaders are prioritizing and planning to invest in IaaS this year. That means they need solutions today and thus service providers and cloud software vendors need answers they can take to market now. OpenStack, while progressing well, simply isn't at this point yet.

Second, Citrix needed to clarify the position of its current open source–based solution. Ever since Citrix joined OpenStack, its core technology has been in somewhat of a limbo state. The code in cloudstack.org overlaps with a lot of the OpenStack code base, and Citrix's official stance had been that when OpenStack was ready, it would incorporate it. This made it hard for a service provider or enterprise to bet on CloudStack today, under fear that they would have to migrate to OpenStack over time. That might still happen, as Citrix has kept the pledge to incorporate OpenStack software if and when the time is right but they are clearly betting their fortunes on cloudstack.org's success. 
 
There are myriad other benefits that come from this move. Two of the biggest are:
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End Users: Should We Put Them In Padded Cells?

David Johnson

If you're an I&O professional, what comes to mind when you say "end user"? If you're like most of us, your mind has a conjured-up impression of a cosmically clueless person who actually gave you a hard time once, and the picture is now your mind's own avatar for everyone you support. It's not usually a positive image, is it? I used to picture a middle-aged, BMW-driving executive with his hair parted on one side wearing an LL Bean sweater, probably an Ivy-league grad, who couldn't be bothered to actually take responsibility for his own personal computing destiny…he always had servants to take care of trivialities…and hence he was ruining my day with his incompetence. Let's call him Ascot Rothschild III.

An image like that is a powerful thing, and the painful memory of this individual's willful, arrogant ignorance then pervades our future thinking about what we're up against when we set IT policy like BYOC. Ascot becomes the poster child - in our minds anyway - for every garden-variety corporate doofus that we'll have to deal with if we give people any more rope than we already do. They also give us plenty of reasons to take more rope away. In my case, I used to sit on a helpdesk for Remedy customers, and my team had a collection of "special" customers we wondered how they managed to get dressed and find their car keys in the morning. As I later designed Remedy and Peregrine applications, I did so with these "edge cases" in mind.

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Has Amazon Solved Its Private Cloud Dilemma?

James Staten

Amazon Web Services (AWS) is great, but many of our enterprise clients want those cloud services and values delivered on premise, behind their firewall, which may feel more comfortable for protecting their intellectual property (even if it isn't). AWS isn't very interested in providing an on-premise version of its solution (and I don't blame them). Today's partnership announcement with Eucalyptus Systems doesn't address this customer demand but does give some degree of assurance that your private cloud can be AWS compatible.

This partnership is a key value for organizations who have already seen significant adoption of AWS by their developers, as those empowered employees have established programmatic best practices for using these cloud services — procedures that call AWS' APIs directly. Getting them to switch to your private cloud (or use both) would mean a significant change for them. And winning over your developers to use your cloud is key to a successful private cloud strategy. It also could double your work to design and deploy cloud management solutions that span the two environments. 

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Symantec’s Acquisition Of Nukona Is A Signal That Mobile Management Is Finally Growing Up

Christian Kane

On Tuesday, Symantec announced it will acquire Nukona – an application management solution. Haven’t heard of them?

I don’t blame you. And here’s why: The scope of mobile management is confusing and expansive, including things like mobile device management (MDM), persona separation technology, enterprise application stores, application management and a slew of other tools. Some vendors focus purely on one mobile management category, like device management, while plenty of others tackle two or three different enterprise challenges. At the same time, this market is evolving so fast that any assessment of the technologies and their vendors is out of date within 2-3 months.

But before I explain why Symantec’s acquisition is so important, let me give some more context. Mobile management has three main components which I&O professionals are thinking about, the device, the apps, and the data. Today, most first firms follow a very similar path: devices first – get an MDM solution to provide some control over the environment, set a mobile policy for employees, and start trying to figure out what to do about applications and data. Realistically, MDM only solves your challenge around device control – probably the least important of the three. That’s the path that many vendors are following today. As the MDM market becomes more commoditized, most vendors are turning their engineers towards data protection and sharing tools and application management technology. Had a conversation about Dropbox or Box.net lately? That’s a conversation about both apps and the data.

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Cisco’s Turn At Bat, Introduces Next Generation Of UCS

Richard Fichera

Next up in the 2012 lineup for the Intel E5 refresh cycle of its infrastructure offerings is Cisco, with its announcement last week of what it refers to as its third generation of fabric computing. Cisco announced a combination of tangible improvements to both the servers and the accompanying fabric components, as well as some commitments for additional hardware and a major enhancement of its UCS Manager software immediately and later in 2012. Highlights include:

  • New servers – No surprise here, Cisco is upgrading its servers to the new Intel CPU offerings, leading with its high-volume B200 blade server and two C-Series rack-mount servers, one a general-purpose platform and the other targeted at storage-intensive requirements. On paper, the basic components of these servers sound similar to competitors – new E5 COUs, faster I/O, and more memory. In addition to the servers announced for March availability, Cisco stated that it would be delivering additional models for ultra-dense computing and mission-critical enterprise workloads later in the year.
  • Fabric improvements – Because Cisco has a relatively unique architecture, it also focused on upgrades to the UCS fabric in three areas: server, enclosure, and top-level interconnect. The servers now have an optional improved virtual NIC card with support for up to 128 VLANs per adapter and two 20 GB ports per adapter. One in on the motherboard and another can be plugged in as a mezzanine card, giving up to 80 GB bandwidth to each server. The Fabric Interconnect, the component that connects each enclosure to the top-level Fabric Interconnect, has seen its bandwidth doubled to a maximum of 160 GB. The Fabric Interconnect, the top of the UCS management hierarchy and interface to the rest of the enterprise network, has been up graded to a maximum of 96 universal 10Gb ports (divided between downlinks to the blade enclosures and uplinks to the enterprise fabric.
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Windows 8: Think You Can Skip It? Think Again.

David Johnson

My colleague Benjamin Gray and I have been looking closely at Windows 8 for the past several months to make sure we have a clear understanding of what it means for I&O organizations, leaders, and professionals. We have been briefed in depth by Microsoft executives, program managers, and engineers. We have downloaded, installed, and used the Windows 8 Consumer Preview, and we have had hundreds of conversations with I&O professionals in the past year on Windows 7 (and now Windows 8) adoption — from those looking for guidance, as well as those with strong opinions already formed. As you might expect, we have formed some opinions of our own.

For those who haven't talked with Ben Gray, he is a fantastic authority on Windows adoption trends with complete mastery of the data. He has closely watched Windows Vista, Windows 7, and now Windows 8 go through the cycles of preparation, migration, adoption, and operation. Ben was the first at Forrester to point out that Windows 8 is an "off-cycle release," coming too soon on the heels of Windows 7 for companies to be ready to adopt it. He and I authored a document on Windows adoption trends for 2012, which will be published shortly and provides additional data and context. Ben has also dissected the Forrsights Workforce Employee survey data in dozens of ways, and he delivers a fantastic presentation for Forrester customers on what he's learned.

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Apple Launches A Market Disruptor Yet Again

Katyayan Gupta

Apple launched its next-gen tablet, the new iPad, yesterday at a San Francisco event. Among the standout features includes a Retina display with 2048×1536 resolution, meaning that the new iPad has 1 million more pixels than a 1080p HDTV. Further, the device packs a dual-core CPU, a quad-core A5X graphics processor, LTE support, worldwide 3G support, and 10-hour battery life (nine hours on 4G). I expect that these upgrades will undoubtedly be enough to attract consumers and enterprises alike and further consolidate Apple’s resounding tablet market leadership globally.

So what will be the impact of the new iPad on the rapidly evolving telecom industry? I believe it will disrupt the market due to the following:

  • The As will rule the tablet market. The tablet market is moving towards a likely duopoly between Apple and Amazon due to their aggressive pricing strategies. Through Kindle Fire, Amazon has wiped out the competition in the sub-$199 price range while with the new iPad, Apple will knock out competitors starting from $499 upwards. Moreover, as iPad 2 will coexist alongside the latest incarnation and Apple will slash iPad 2 prices to $399, it reduces the market play of other OEMs such as Samsung even further.
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Sustaining Growth In China: IT Vendors Must Target SMEs

Bryan Wang

On Monday, March 5, China announced that its GDP target for the full year 2012 is 7.5%, lower than the government target of 8% in 2011. This number is also lower than many financial analysts’ estimates and the IMF’s latest estimate of 8.2% in February. At the same time, the government also announced that its consumer price index (CPI) growth estimate is 4% — the same as the 2011 target.

This slight decrease is in line with our recent observations of the overall China economy. Some key reasons for the reduced estimate include:

  • State-owned enterprises (SOEs) have slowed down. In the banking sector, growth from private banks in 2012 is expected to be at least 10% to 20% higher than the “Big Four” banks.
  • Government investment in infrastructure has been revised. For instance, many new high-speed rail projects were put on hold after the Wenzhou train collision in July 2011.
  • Increasing labor costs in China have hurt exports. Foxconn, the largest employer in the manufacturing sector in China, has again increased workers’ base salaries by 16% to 25% beginning in February 2012.
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