In October of last year, I published "Give DOM its Due" and argued that for years, document output management (DOM) had been pegged as a back-office operation that produces customer statements and bills. And that now, customer experience demands will thrust DOM into a major software category supporting the growing and diverse content that enterprises must assemble and deliver to customers. A few weeks ago EMC purchased Document Sciences. And now on January 22, HP has signed a definitive agreement to acquire Exstream Software, a privately-held provider of document creation and publishing software for print, mail and online channels. HP expects to close on this transaction in the second quarter of HP's 2008 fiscal year.
Exstream continues to be a leading choice for the high-volume segment of the DOM structured market and will greatly strengthen HPs document automation capability. Initially targeting service providers — a tough crowd — Exstream followed an object-oriented development model to allow re-use of document components, which was quickly adopted by service providers to provide similar applications to many customers. Today's focus is heavily in the interactive and on-demand DOM segments with strong direct sales. While revenue numbers were not available, Exstream has 300plus employees.
Welcome back from an end of year respite and into the New Year. As you change gears from the goals of 2007 and reassess where to focus your efforts as Business Process & Applications professionals in 2008, our analysts are poised to provide the most relavant research and analyses to address the core competencies of your role.
In 2008, expect our analysts to weave the importance and impact of five key trends on Business Process & Applications professionals throughout our research and commentary. While numerous trends will affect how BP&A professionals approach their roles, these will center on next-generation applications and architectures and becoming a more business-process-oriented organization. These trends are: Dynamic Business Applications; Web 2.0 and tech populism; software-as-a-service (SaaS); business process centers of excellence (COEs); and the evolving business analyst role.
Additionally, Forrester will tailor all of our research not only to your role, but to your role's most important objectives -- what Forrester calls Success Imperatives (SIs). On January 12th, Success Imperatives will transform the forrester.com site experience. While all of Forrester's research will remain accessible, you will be able to tailor your primary site experience to the SI most critical to your success at any given time. The result? The most finely attuned offering of pertinent and up to date research, tools, teleconferences, and videos accessible all in one place.
Without further ado BP&A professionals' SIs:
1. Become a more business-process-oriented organization
2. Define a strategy and framework for governing all enterprise app decisions
3. Prepare for next-generation packaged applications and architectures
While I echo my colleagues' earlier comments on the Microsoft/FAST Search transaction, I also give Microsoft thumbs up for being the first of the major BI vendors to embrace alternative DBMS for BI. For a while now I've been predicting that alternative DBMS for BI will gain continually increasing momentum for the following reasons:
Traditional relational databases were designed from the ground up for transaction processing, not BI. Only in the last decade have they even begun to accommodate BI-style queries, and still play a constant balancing act between OLTP and OLAP optimization. Columnar databases, such as Vertica, Sybase IQ, KX, ParAccel, SAND Technology, InfoBright, are specifically designed and optimized for nothing but OLAP query processing. Their schemas are also much more flexible since it's as easy to drop, add, or update a column in a columnar database as it is to insert, change, or delete a row in a relational database.
The value of high-end search technology was demonstrated today as Microsoft offered to acquire FAST Search & Transfer for approximately $1.2b. The transaction, endorsed by FAST management and key investors, is expected to be completed in 2Q08. We see this as a good deal for FAST, a good deal for Microsoft and a good deal for customers. This is a transformative event for the enterprise search industry.
The Foreign Corrupt Practices Act (FCPA) has been seemingly more newsworthy than usual recently (even impacting Hollywood elite), with somewhat conflicting accounts of the US cracking down on bribery both here and abroad, and the rationale for the US to accept some level of bribery for the sake of broader national interests.
The holiday season gave media and industry one more opportunity to discuss Mattel’s massive product recalls this year, and admittedly, I still find myself interested in the story.In this case, it was the World Business Council for Sustainable Development’s article calling out Mattel’s “Epiphany at Christmas”.
The revelation: “If it's got your company's name on it, it's your problem.”
With CardSpace and Higgins being in nascant and almost non-existent market adoption mode, you may wonder what authentication features you want to be looking for when shopping online. Usernames and passwords are a thing of the past: you can safely assume that you will use a computer to log in which has a keylogger or trojan capturing your keystrokes, and with it your username and password.
Savvy customers are increasingly turning towards online retailers and financial institutions which provide at least some form of multi-factor authentication to protect against password theft. The following list gives a compass to consumers and vendors to navigate the misty waters of online transactions.
Smart cards / USB tokens (very costly, high level of security, great user inconvenience)
Hardware based solution that contains applications, PKI certificates used to authenticate to a site. These cards can include a magstripe for physical access management and RFID proximity sensors.
Great article this morning in the Wall Street Journal about Goldman Sachs’ performance during the credit meltdown. The company has expectations of record income this year, while competitors are faltering left and right.
There are three important issues in this story — and in the sub-prime crisis in general — that all good risk management professionals know, and should keep in mind as often as possible.