Cloudmania: Developers Need A Personal Cloud

Mike Gualtieri

Mike_Gualtieri_Formal01 Cloud, Private Cloud,     fill in the blank   . Personal Cloud. Don't be surprised if you hear about the Personal Cloud. It is the next natural progression in Cloudmania. Don't get me wrong. I am a fan of Cloud computing as an exciting new deployment option for applications as I said in a previous post.

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Your Thoughts: How Mature Are Cloud Computing Services?

James Staten

James Staten

Enterprise IT infrastructure & operations professionals have many cloud computing technologies to choose from today, and new solutions seem to appear all the time. What are all these technologies? How do you categorize them? Which are mature and which need a lot of work?

Forrester is kicking off a TechRadar on the topic and wants your input. A Forrester TechRadar attempts to provide clarity about the types of technologies in a given category and plot their maturity today and the pace at which it is improving, as well as the level of business value this type of technology will bring to enterprise IT.

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Improving Customer Service In Tough Economic Times

Chip Gliedman

Chip explains why customer service is an important facet of business to improve during the economic downturn, and details specific ways that companies can improve their customer service without breaking the bank to do so.

http://a964.g.akamaitech.net/f/964/714/1h/www.forrester.com/role_based/images/author/imported/forresterDotCom/Podcasts/BPA/ChipGliedman_Improving.mp3

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Podcast: The Use Of Text Analytics To Mine Unstructured Content

Leslie Owens

Our latest featured podcast is Leslie Owens's "The Use Of Text Analytics To Mine Unstructured Content."

In this podcast, Leslie sheds light on the tools and resources available to analyze and classify “unstructured text,” such as emails or survey documents. These tools could yield solutions to business problems as an add-on for business intelligence tools, or for customer relationship management.

We look forward to your questions and comments.

IBM's CloudBurst Is A Credible Step Forward

James Staten

James Staten

About six months ago in this blog I accused IBM of “cloud-washing” its solutions and services when it launched its Project Blue Cloud marketing campaign. Its aim with this effort was to lure customer conversations about cloud computing in its direction so it could learn what enterprises wanted from this new technology. IBM has had some legitimate cloud deployments and proofs of concept since then, but just this week announced the first product fruits of that labor.

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Good news for IT folks - server sales are down!

Tim Sheedy

I read on a twitter post recently that according to some recent research by Gartner, server sales are down 24%. And today I saw an article based on some IDC research that in Australia they are down by 39%. In my humble opinion, this is good news for IT leaders in Asia Pacific.

So why is it good news that server sales are down? The way I see it, IT departments are still serving their clients, web sites are not crashing, applications are stable, and generally IT systems in the region are running pretty well. So it seems that IT departments are doing well without all the extra hardware expenses.

The economic downturn has been a good thing for IT leaders. They have been forced to look for new ways of doing things - they have challenged the accepted wisdom. And they have continued to deliver what the business requires and have not had to buy a new piece of equipment every time they want to implement a new capability within the business. IT departments are now being given the license they have been asking for to consolidate systems across business units, departments and/or applications. Virtualisation, SaaS, cloud computing, SOA and many other technologies or technology-assisted services have come to the fore to allow IT departments to continue to deliver on the their requirements.

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Configuresoft Nicely Fills an EMC Gap

Glenn O'Donnell

GlenodonnellEMC continues to tease the market with its management software ambitions, taking another step this week to build on its portfolio. On May 27, EMC announced its intent to acquire Configuresoft, a vendor of server configuration and change management (CCM) software. Forrester views this as a positive development for both companies but we eagerly await more.

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Google Wave: Surfing The Future Of Collaboration

Ted Schadler

Ted-Schadler by Ted Schadler

Google is a remarkable company. Need proof? Just consider how reliant we are on Google Maps to find our way around the world. That didn't happen by accident. It happened because Google empowered a couple of brothers, Lars and Jens Rasmussen, to open up the developer APIs to the mapping engine.

These same two brothers announced yesterday at Google I/O developer conference a new technology for communication and collaboration. This new collaboration engine unites email, instant messaging, blogs, wikis into a single hosted conversation. Check out the demo here and the announcement here.

These conversations or "Waves" take place inside Safari, Firefox, or Chrome and look like email on steroids. (Lars said that they took the 40-year old model of email and redesigned it for today's Web-based world.) But it's way more than that. With Google Wave, Google has:

  • Opened a new path to reinvent how we collaborate. You have to see it to understand, but why would you need four products when one Wave will do? It's a new conversational metaphor that will also easily support document-based collaboration.

  • Put the code base into open source to attract investment. Google will attract the best and brightest developers and development with this move.

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NetApp Shakes Up The Backup Marker With The Acquisition Of Deduplication Pioneer Data Domain

Stephanie Balaouras

Stephanie Despite the availability of multiple backup appliances supporting deduplication, Data Domain has continued to win customers at a steady pace. As of March 2009, the company had more than 2,900 customers and recruited hundreds of value added resellers. Its proven deduplication technology, integrated replication, and aggressive campaign to eliminate tape garnered it a tremendous amount of mind share and put it on most customers’ short lists. So it comes as no surprise that they were acquired by a major storage vendor.

That it was acquired by NetApp does come as a bit of surprise. NetApp does have its own successful VTL that supports deduplication. But then again, NetApp didn’t introduced deduplication in its VTL until the Fall of 2008 (the last of the major storage vendors to do so) and it typically sells its VTL into its own customer base. With Data Domain, NetApp now owns one of the toughest competitors in the backup appliance market and it gives the company a system that it (and the hundreds of NetApp channel partners around the globe) can sell into non-NetApp environments.

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Information Post-Discovery - Latest BI Trend

Boris Evelson

Boris-Evelson By Boris Evelson

I just came back from an exciting week in Orlando, FL, shuttling between SAP SAPPHIRE and IBM Cognos Forum conferences. Thank you, my friends at SAP and IBM for putting the two conferences right next to each other (time- and location-wise), and for saving me an extra trip!

Both conferences showed new and exciting products and both vendors are making great progress towards my vision of “next generation BI”: automated, pervasive, unified and limitless.  I track about 20 different trends under these four categories, but there’s a particular one that is especially catching my attention these days. It went largely under covers at both conferences, and I was struggling with how to verbalize it, until my good friend and peer, Mark Albala, of http://www.info-sight-partners.com, put it in excellent terms for me in an email earlier today: it’s all about “pre-discovery” vs. “post-discovery” of data.

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