You can use Internet protocols to make phone calls inside your own network. And you don't have to pay for the minutes. But you can't do the same thing with a business partner. Instead, you have to pay a carrier like BT or AT&T to carry the phone call over the public switched telephone network (PSTN).
(PSTN is an analog network born in 1878 when Bell opened a switching office in New Haven, CT. It's done us proud, but it's time to move to a digital network.)
It's even worse for video conferencing. If you want to have a video conference internally, you can use your IP network to do it. But if you want to do a video conference with a business partner, you have to use a complex business gateway link and pay a lot of money for it.
Cisco thinks it's time to change that. We spoke with Cisco executives Tony Bates, Barry O'Sullivan, and Joe Burton about Cisco's intercompany media engine (IME), a new technology to replace PSTN with its Internet equivalent. Cisco's goals are audacious:
Forrester analysts have long been active bloggers about the roles and subject areas they cover. If you've been a prior visitor to the Forrester Blog For Enterprise Architecture, you've seen posts from Randy Heffner, Gene Leganza, Jeff Scott and myself. From these beginnings, we've learned a lot - and we've put these learnings into our new blog platform and network.
Here's an overview from Cliff Condon, the champion and project manager for this new platform:
Hey everyone. Here it is – Forrester’s new blog network. We made some change to improve the experience for readers and to encourage more analysts to blog. Feel free to poke around and let me know what you think.
There are a few things I’d like to point out to you:
* Everyone’s welcome here. Forrester analysts use blogs as an input into the research they produce, so having an open, ongoing dialogue with the marketplace is critical. Clients and non-clients can participate – so I encourage you to be part of the conversations on Forrester blogs.
* We still have team blogs focused on role professionals. Our role blogs, such as the CIO blog and the Interactive Marketing blog, are a rollup of all the posts from the analysts serving that specific role professional. By following a role team blog, you can participate in all the conversational threads affecting a role.
* And now we’ve added analyst blogs as well. If you prefer to engage directly with your favorite analyst, you can. Look on the right-hand rail of the team blog and you’ll see a list of the analyst blogs. Just click on their name to go to their blog. Or type their name into “Search”. An analyst blog is a place for the analyst to get reaction to their ideas and connect with others shaping the marketplace. You’ll find the blogs to be personal in tone and approach.
We all need to revisit our understanding of Progress Software. On March 4, I was introduced to the “new and improved” Progress at the company’s annual briefing for industry and financial analysts. The company is a new enterprise software vendor with 25 years of experience. If you know about Progress, it is likely through an ISV solution based on the OpenEdge database/4GL. Or perhaps through the Sonic enterprise service bus ... or the Actional SOA management product.
How you should think about Progress Software now (see Figure):
First, Progress Software has a new mission, which it calls“operational responsiveness.” To achieve this mission, Progress will primarily seek to help enterprises develop real-time, event-based architectures that extend existing systems. Real-time, event-based systems let companies see what’s going on in their business processes at any given moment, and to act while transactions and interactions are in flight to fix problems, ensure compliance, add revenue opportunities, and/or cut costs. Example scenarios:
Economic relief is in the air. When Cisco executive John Chambers is in a "sunny" mood and describes revenue growth as “dramatic,” you know that positive signs will shortly be all around. Forecasts of positive IT spending abound, including Forrester’s Q4 signal and 2010 perspective.
On Friday March 5th, the National People’s Congress (NPC) – China’s equivalent of Congress or Parliament – held the opening meeting of its annual full session.At a high level, the agenda of the session will focus on succession planning for government and Communist Party leaders, the stimulus exit strategy and economic initiatives for the coming year.In this, there is much to interest tech vendors.
In one of the opening speeches, Chinese Premier Wen Jiabao presented his work report which summarized some major economic indicators for 2009 and provided a broad outline for the 2010 plans. Technology appeared center stage throughout much of the speech, and the word "innovation” was peppered throughout.
The world is changing. The traditional lines of demarcation between IT and business, developers and end users, producers and consumers of info no longer work. But every time I attempted to create a matrix of BI personas in the new world, I ended up with so many dimensions (business vs. IT, consumers vs producers, strategic vs tactical vs operational decisions, departmental vs. line of business vs enterprise cross functional roles, running canned reports vs. ad-hoc queries, and many others, i ended up with something quite unreadable. But there still has to be something that on the one hand shows the realities of the new BI world, yet something that fits onto a single PPT. Here's my first attempt at it (click on the small image to see the full one).
In this diagram I attempt to show
Who's consuming vs. producing the information, how heavy or light that task is. What's interesting is that all our research shows is that most of the BI personas now are both consumers and producers of info.
Who's using what style of BI as in reports, queries, dashboards and OLAP
Who is using BI only as reports and dashboards embedded in enterprise apps (such as ERP, CRM, others), which usually means canned reports and prebuilt dashboards, vs BI as a standalone app
Who's using non traditional BI apps, such as the ones allow you to explore (vs just report and analyze) and allow you to perform that analysis without limitations of an underlying data model
Who's a producer and a consumer of advanced analytics
And finally show the level of reliance on IT by every group
As always, all comments, suggestions and criticism are very welcome! HD
I've been working quite closely with fellow analysts Dave West and Mary Gerush surrounding project estimation. Regardless if you're in the Agile world, testing is factored in (well, unit testing anyway), and if you're in the traditional camp, we've heard the same pain from a number of Forrester customers. No matter what methodology we use, there's not enough time to test. To combat that, testing organizations are attempting to build a livable, usable framework to provide them with information to battle for sufficient testing time.
SaaS has long promised the concept of usage-based pricing, elimination of shelfware, and long-term commitment to value and total cost of ownership (TCO). But some clients have questioned how true this is in practice. With more and more clients signing longer deals of 3-5 years in length and sometimes struggling to get an exit clause, clients question whether they can truly pay for what they use – and eliminate or redeploy unused subscriptions.
Brazil has launched a full court press and is using technology to do so in the form of its new e-government portal ‘Portal Brasil’ – the new official website of Brazil. And, here‘s the best news: they didn’t forget us here at Forrester. According to the press release, the site's content is designed to meet the needs of both Brazilian citizens and foreign audiences, including: analysts (yes, analysts!), investors, private sector companies, media, academics, NGOs, students, tourists, and other groups.
And, for us tech industry analysts – according to the Brazil’s Secretariat of Social Communication (SECOM) – Portal Brasil will maintain current information on Brazilian technology initiatives, including:
Information on Brazil’s Digital Inclusion Programs, including the Computer for All program and the Broadband Internet in Schools program
Are you a wondering how to get the most out of your SAP investment? Are you trying to figure out SAP’s long-term strategy? Do you want to make better use of SAP’s BI platforms and services ecosystem? If so you have a lot in common with other Forrester clients.
Forrester has answered hundreds of inquiries about SAP in the last year or so. And the volume of inquiries is increasing as our clients roll out SAP solutions to the furthest reaches of their global domains and use white space partners to cover an ever broader footprint.
At the same time, you ask us questions about deployment best practices, SAP’s pricing and licensing, its middleware approach, the strategic significance of its acquisitions, and the implications of changes in the top management team.
We decided to pull together all our experts to discuss their SAP research in a series of jam sessions (teleconferences) to help you make the best informed decisions with the minimum investment of time. Each teleconference looks at a specific dilemma for which we’ve fielded client inquiries.
If you are an Application Development & Program Management professional, or a CIOs, or a Business Process & Applications professional looking for guidance then there is a session in this week long series of one hour Webex sessions just for you. Or if your dilemmas cover all the topics you can attend all the sessions or download them later and follow at your leisure.
We’ll start by looking at SAP’s Product Strategy. We will explain just how SAP's product portfolios and technology strategy for enterprises and SMB clients is evolving. You will hear Forrester analysts debate the merits of SAP's product offerings, technology architecture innovations, and its likely success in providing software-as-a-service (SaaS) offerings.