Podcast: Challenges For Process Professionals Leading Process Initiatives In 2010

Clay Richardson

Our latest featured podcast is Clay Richardson's "Challenges For Process Professionals Leading Process Initiatives In 2010".

In this podcast, BP&A Senior Analyst Clay Richardson walks through five key challenges that process professionals need to address to be successful with business process management in 2010. Topics include lean principles and lean thinking, effectively connecting process initiatives with value drivers, the importance of data, and process based management.

We look forward to your questions and comments.

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SAP Changes Continue – 10 Predictions for 2010

Holger Kisker

After the recent board changes the strategy will change too

After the recent board changes at SAP the message we could read in most news was like ‘new board – old strategy’. Along with the board changes SAP did not announce (yet) any significant strategic changes. But what good is it to change the board and leave everything else as is?

The recent SAP board changes are just the visible tip of the iceberg of much deeper changes SAP will and has to go through to renew itself as a leading IT vendor. Below are 10 predictions for changes in SAP’s strategic direction I expect within the next 10+ months:

1.    More SAP Board Changes Will Come

Additional board changes will further strengthen the product & technology focus and competence within the SAP board. See also Forrester’s blog on the recent SAP board changes: SAP CEO Resigns – Long Live The Co-CEOs

2.    Business ByDesign Will Get Back Into SAP’s Strategic Center

Business ByDesign will become again the corner stone of SAP’s growth strategy and the successful introduction will mark a ‘make it or break it’ milestone for SAP.

3.    SAP Announces The Next-Generation ERP

SAP will announce a next-generation ERP solution to regain leadership in its core business area and it will likely be based on the ByDesign platform.

4.    SAP Changes Its Cloud Strategy

SAP will rework its whole On-Demand strategy and will unify and align all components based on the ByDesign platform. See also Forrester’s recent blog on SAP’s On-Demand strategy: SAP Is Skydiving Into The Clouds.

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Blogs and My Research Lifecycle

John R. Rymer

I’m soon getting a new tool for my work as an industry analyst: A Forrester blog. Before diving into my new blog, I think I should define its role in my work, and get your comments and suggestions.

My Forrester blog is a new part of my research lifecycle (depicted below). I’ve been pursuing some form of this research lifecycle for over 15 years.

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Storming The Bastille: A Populist Uprising In The BPM World?

Clay Richardson

During a recent internal jam session, Connie Moore and I were jamming on big trends we see coming together in the BPM space.  Much of our discussion centered on social BPM and process professionals wresting control from IT over their process improvement initiatives.  By the end of the jam session, Connie and I formed a stark picture of business process professionals and business users in open revolt against IT – pitchforks in hand – demanding greater collaboration and inclusion across all phases of the process lifecycle.

 

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The New Era Of Social Innovation

Nigel Fenwick

If the seventies and eighties were dominated by technology-led innovation, with IT in the driving seat, the nineties and two thousands was surely the period of marketing-led innovation. With the emergence of social computing as such a big influence on business, spreading rapidly beyond the sole domain of marketing, it seems we are entering a new era - the era of Social Innovation.

In this era, innovation will be driven by empowered customers and employees and IT and Marketing will need to join forces and collaborate as never before. The CIO and the CMO, IT and Marketing, will jointly power this new era of Social Innovation by bringing together their extensive domain expertise to create a Social Innovation Network.

The way I see it, true Social Innovation goes beyond customer interaction and idea generation, it requires a powerful and coordinated network of players to take customer-generated innovation and to test, scale and implement it. IT has a key role to play in this Social Innovation Network as the broker, helping to connect the network players and components and to establish the management, strategy and technological backbone of the network.

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Succession Planning, What It Is and Why It's Important

Claire Schooley

In this podcast, Claire discusses the flow of activities that need to surround effective succession planning. She also talks about the key benefits of having a sound succession strategy. The podcast finishes with 5 key recommendations.

http://www.forrester.com/role_based/images/author/imported/forresterDotCom/Podcasts/BPA/Claire%20Schooley_Succession%20Planning_022410.mp3

Categories:

600 Tweets Per Second - A Tweet Too Many?

Nigel Fenwick

Twitter growth hits 50 million "Tweets" a day but just how much of that traffic is noise vs valuable information and does it really matter?

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Welcome To The Cloud Market, CA

James Staten

If anyone doubted CA Inc.’s intention to get into the cloud computing market, you can’t get away with that skepticism anymore. This company is serious. Its acquisition of early cloud leader 3Tera takes their nascent cloud entreaties to an entirely new level.

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Where Your Cloud Resides Matters

James Staten

Geographic location plays a significant role in establishing data protection obligations in the cloud. And while many cloud services originated within the US, growing demand, global competition, and practical business models drive vendor proliferation of cloud services hosted across diverse geographic locations.

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What will it take for firms to focus on data governance?

Tim Sheedy

 I am about to set off on a road show around Australia and New Zealand with IBM concerning data growth and data management. I am giving a presentation on data/information governance - which continues to be top of mind for many folks within the IT department - but to date, the data governance efforts of many organisations across the two countries have been pretty limited...
 

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