Evaluate Your HERO Project -- Find The Gotchas, Share Results, Build Support

Ted Schadler

Yesterday we launched our Empowered microsite. On this site you can find lots of resources about our new book, including the blog, where to buy the book in bulk, how Forrester can help your empowered strategies, and a new HERO Project Effort-Value Evaluation tool.

First, some background. When Josh & I first began investigating HEROes (highly empowered and resourceful operatives, basically folks like you who make a difference using new technology), we knew that we needed a way to assess the effort that your projects required. And then we realized that you were tackling new technology solutions because you saw the value they could provide. So we needed to help you assess the value and the effort.

Thus was born the HERO Project Effort-Value Evaluation tool that we introduce in chapter 2. This tool includes five value questions and five effort questions that categorize your project into one of four classes and provides you some high-level guidance on what to watch out for. The online version of the tool also creates a nice email format with the results of your evaluation, which you can easily share with colleagues to get them involved in the project.

I think your best use of the tool is to sanity check your thinking on the project, get insight into the questions you need to answer before getting started, and get others on board with your project goals. If you're in business, it's a way to get IT involved. If you're in IT, it's a way to help your business colleagues scope a project and get your help with it.

We can also help you assess the project and provide additional insight into where you should dig deeper.

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The US Q2 2010 GDP Report: Good News For Tech, Not So Good For Employment

Andrew Bartels

While taking in the latest US GDP report and its implications for the tech markets, I have been struck by a pattern of US business putting its money into technology instead of people. Part of the increased tech investment is replacement of old servers and PCs, but most investment has been in technologies to cut costs and improve efficiency. These purchases have been good news for the US tech market, which (as I predicted) is growing strongly. However, it is not so good for the overall economy. The lift to US economic growth from business IT investment is a positive, but the corporate reluctance to hire new employees is making consumers reluctant to spend. Moreover, much of the business investment in computer equipment is flowing overseas in the form of imports of these products, which is also hurting US GDP growth. So, the strong outlook for the tech market is paradoxically contributing to a less robust outlook for the US economy.

The US Department of Commerce released its preliminary report on US Gross Domestic Product in Q2 2010 last Friday, July 31, 2010, and today posted more detailed numbers on business investment in computer equipment and communications equipment. In addition to providing Q2 2010 data, there also were revisions in data for business investment in computer equipment, communications equipment, and software for 2007 to Q1 2010. So, let’s look at what the latest data is saying about the state of the US tech market.

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Is SVM A Barrier To Innovation?

Christopher Andrews

As many readers know, I have a strong interest in understanding the practical realities of innovation and want to help companies define what that "buzzword" means -- what it is, who manages it, and why it's important (see my just-published report on the ecosystem of innovation services providers). 

I believe Sourcing and Vendor Management (SVM) can and should play a critical role in the innovation process. However, my biggest disappointment when I speak to many technology vendors, IT professionals, and business users is when they tell me that they avoid working with SVM when purchasing (or in the cases of vendors, selling) a new technology. Fairly or unfairly, they see SVM's involvement as a bureaucratic stumbling block that will stifle their ability to move quickly or pick the technology vendor they want. For these people, SVM acts as a barrier, not an enabler, of innovation.

I’ve written before that this view is short-sighted: we know that SVM can play a pivotal role in protecting the long-term interests of the organization, SVM is a critical part of the technology purchasing process, and there are plenty of reasons to believe that the power of SVM organizations will only grow in the future.  To some of the more progressive SVM organizations, contributing to businenss innovation is an even more important priority than cutting costs.

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Unscrew Your Light Bulb!

Nigel Fenwick

Unscrew Your LightbulbRollin Ford has one of the toughest CIO jobs on the planet. He leads a global IT team in one of the world’s largest companies by revenue and employees, a company that has earned a reputation for leadership in supply chain that has allowed it to dominate its markets. Yet Wal-Mart is constantly under pressure to maintain its leadership position. In the US, Target has become a fierce competitor, while in the UK, Tesco may have overtaken Wal-Mart in supply-chain leadership, with Tesco's move into the US watched closely by Wal-Mart.

Earlier this year, Ford sat on a CIO panel discussing IT’s role in innovation. His thoughts on innovation also touched on strategy and alignment. He suggested that innovation starts with the customer, then leads into a business strategy, and then it gets enabled by technology. However, he acknowledges, “there are very few secrets out there.” Ford suggests that the only competitive advantage over time is the speed at which your organization can implement and leverage innovative ideas: “Your organization has to embrace change and new technologies, and that becomes your model. It’s about getting from A to B and doing it quicker than everybody else.”

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To Get Cloud Economics Right, Think Small, Very, Very Small

James Staten

A startup, who wishes to remain anonymous, is delivering an innovative new business service from an IaaS cloud and most of the time pays next to nothing to do this. This isn't a story about pennies per virtual server per hour - sure they take advantage of that- but more a nuance of cloud optimization any enterprise can follow: reverse capacity planning

Most of us are familiar with the black art of capacity planning. You take an application, simulate load against it, trying to approximate the amount of traffic it will face in production, then provision the resources to accommodate this load. With web applications we tend to capacity plan against expected peak, which is very hard to estimate - even if historical data exists. You capacity plan to peak because you don't want to be overloaded and cause the client to wait, error out, or go to your competition for your service.

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Daptiv Acquired By Parallax Capital Partners = Faster Maturation Of PPM SaaS, But Does It Signal The Next Wave Of Consolidation?

Margo Visitacion

On July 27, 2010, Parallax Capital Partners announced that it was acquiring Daptiv, a SaaS PPM vendor. Forrester customers who are current Daptiv customers or are considering Daptiv as a PPM vendor should not be deterred. As a $20 million vendor, Daptiv provided a strong work group for project portfolio management, performing well at the departmental or divisional level, but had limited capabilities in areas that were attractive to enterprisewide implementations, including functionality (i.e., resource management and financial project management) and ability to scale development or support - a typical problem for smaller vendors. Prior to the acquisition, the company had started down the path toward enterprise viability, but the vendor was still seen as best suited to small to medium-sized standalone implementations.

Acquisition by capital investment firms can mean prepping a company for sale, but with Parallax operating Daptiv as a wholly owned subsidiary, Daptiv’s future looks much more positive. Having Parallax’s backing, the vendor will now be able to:

  • Increase R&D funding to further develop the connectors for ERP integration as well as extend connectors to other demand management or portfolio management tools.
  • Provide resource management functionality that supports forecasting and capacity management.
  • Increase support capabilities for larger, more complex implementations in order to compete at the enterprise level.
  • Extend its Daptiv platform to encompass more work-related data and reporting. 
  • Provide increased financial modeling at the portfolio level and project actual capture for financial reporting.

 

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Oracle Confirms Solaris Support On Third-Party Hardware

Richard Fichera

Yesterday Oracle announced that both HP and Dell would certify Solaris on their respective lines of x86 servers, and that Oracle would offer support for Solaris on these systems.

Except for IBM, who was conspicuously missing from the announcement, it's hard to find any losers in this arrangement. HP and Dell customers get the assurance of enterprise support for an OS that they have a long track record with on x86 servers from two of the leading server vendors. Oracle gets a huge potential increase in potential Solaris footprint as Solaris is now available and supported on the leading server platforms, with accompanying opportunities for support revenue and cross-selling of other Oracle products.

All in all, an expected but still welcome development in the Oracle/Sun saga, and one that should make a lot of people happy.

Does anyone have thoughts on IBM's absence?

The Banking Backbone Is Dead. Long Live The Banking Backbone

Jost Hoppermann

I just returned from a business visit to India, and on the long way back, I had the time to sort out some observations and ideas on the future of the banking backbone that I had discussed with bankers as well as banking platform vendor execs over the past few weeks. But let me start from the beginning.

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How Well Do You Understand Your Business And IT Strategy?

Nigel Fenwick

Whether you are a CEO, CIO, IT employee, or working outside of IT, you have some level of understanding of your organization’s strategy. At least that’s what I believe. But how much do you understand? To find out we’re conducting research across the enterprise to see how well employees understand business strategy and whether they have any idea about the IT strategy or even the IT architecture strategy.

As a reader of this blog, I know you are an innovative thinker and business-savvy — I’m hoping you will please take five minutes now or later today to help out our research by taking part in this survey, no matter where you work or what your role is. Even if you cannot take the survey, you can still help by sharing a link to this post (http://bit.ly/cioblog29) with friends, colleagues, and associates who you think may be interested in the results.

 The survey examines a number of aspects of business and IT strategy, such as:

  • How well defined and understood is the business & IT strategy?
  • How well understood are the measures of strategy success?
  • What time horizons are most common for strategic planning?
  • Frequency of planning updates
  • The perception of IT (from inside IT and from outside IT)
  • The maturity of enterprise architecture planning
  • Social technology strategy

I'll be writing future blog posts here based upon the data we gather as well as sending participants a summary of the results. 

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Does SPARC Have A Future?

Richard Fichera

I have received a number of inquiries on the future of SPARC and Solaris. Sun’s installed base was already getting somewhat nervous as Sun continued to self-destruct with a series of bad calls by management, marginal financial performance, and the cancellation  of its much-touted “Rock” CPU architecture. Coming on top of this long series of negative events, the acquisition by Oracle had much the same effect as throwing a cat into the middle of the Westminster dog show, and Oracle’s public responses were vague enough that they apparently increased rather than decreased customer angst (to be fair, Oracle does not agree with this assessment of customer reaction, and has provided a public list of customers who endorsed the acquisition at http://www.oracle.com/us/sun/030019.htm).

Fast forward to last week at Oracle’s first analyst meeting focused on integrated systems. While much of the content was focused on integrating the software stack and discussions of the new organization, there were some significant nuggets for existing and prospective Solaris and SPARC customers:

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