Business Rules Platforms 2011: 3 Vendors Have Strongest Positions

John R. Rymer

After two years of vendor consolidation, which are the best business rules platforms for application development and delivery professionals to consider? In our judgment, based on growth rates, market presence, strength of product, and client interest, three vendors have risen to the leadership positions in this market, with two others coming on strong. IBM's ILOG has the strongest market position, but a surprising new alternative has gained strong initiative, and a one-time leader has lost momentum.

Although many application development and delivery (AD&D) professionals have experience implementing business rules platforms, Forrester's AD&D team has been receiving a continual flow of inquiries on this topic that suggests that clients want to know how the vendor landscape is changing and how those changes affect product choices. In fact, before evaluating a vendor's product features, clients consider the vendor's market momentum and the size of its customer base.

Our conclusion: The choices in business rules products have in fact changed, because the vendors have consolidated, expanded, and/or retrenched. Here is a picture of those changes:

As a result, the number of leading products has declined since we last evaluated business rules platforms. Some business rules vendors have expanded into other product categories. As a result, the decision to choose these vendors for a business rules product is more complex because business rules management is no longer their primary focus or their product sets include additional capabilities not directly related to business rules management. Within this category, there are:

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Spiders And Elephants – Social Connections And Big Data Will Determine The Next Big Winners And Losers

Brian  Hopkins

I’ve been following a couple of 2011 developments that together may determine the next big technology winners and losers. To get your click, I’ve been obscure in my title.

Spiders refers to the battle for control of the webs that connect us all together. Google won the first race by connecting webs of content, and now the second race is on for control of the social web. Facebook dominates the personal market, while LinkedIn has carved out a niche with professionals and now challenges its big cousin. Finally, latecomer Google (anybody see the irony?) may just sneak up on both by capitalizing on their respective weaknesses.

So what?

Consider this: The winner will control the web of social data. What people like, who they know who likes similar stuff, and where these potential customers are. This is powerful stuff that companies are just beginning to figure out. For example, a mobile app identifies five people in your condo complex who are big scuba divers, and one is on the boat trip with you right now. By helping you make connnections, the app’s developer can now sell marketing data to dive boat charters that then can offer you a group discount to come back together with your other new connections. Clearly, the company in control of this data will be in the center of a market worth a mind-blowing amount of money.

Elephants is an allusion to Hadoop and Horton, two pachyderms that represent that growing interest in big data technology. Eric Baldeschwieler, former Hadoop project leader at Yahoo and now CEO of Hortonworks, went so far as to state, “. . . We anticipate that within five years, more than half the world's data will be stored in Apache Hadoop.”

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Do We Need A Hydrocarbon Smart Grid?

Holger Kisker

The Oil And Gas Information Technology Innovation Dilemma

The hydrocarbon logistics chain of natural gas and crude oil connects globally distributed exploration and production sites with industrial and private consumers via pipelines, tankers, rail cars, and trucks with massive intermediate buffering storage and conversion facilities (tank farms, refineries, gas plants); it is the lifeblood of our energy supply chain today and for the coming decades.

 

More than 75 million barrels of oil and 300 billion cubic feet of natural gas are produced, transported, and consumed all over the globe — every day. Along the complex transportation chain, these special bulk products, both liquids and gases, are transferred between the different modes of transportation, resulting in a number of challenges based on complex measurements of product volumes and masses:

  • Measurement accuracy. In an ideal world, we would always determine the mass of crude oil and natural gas at each measurement point; however, due to the large quantities involved, weighing is possible only at the very end of the logistics chain. Consequently, we have to live with measurement data that typically carries an uncertainty of 0.1% to 0.5 %, depending on the measurement devices’ intrinsic accuracy.
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RFQ For BI Software Pricing Research

Boris Evelson

On my Q3 research agenda is a document reviewing typical BI software pricing configurations. Unfortunately, I find that just asking vendors whether they have this or that pricing policy (by number of named users, number of concurrent users, server type, etc.) usually just gets me “Yes, we have it all” or “It depends” answers. Not really useful. So this time I plan to nail down the vendors to three specific quotes given three very specific configurations. Here’s my first cut at the RFQ. I plan to send it out to:

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DevOps Is About Collaboration; NoOps Is About Automation

Mike Gualtieri

NoOps Is The Peak Of DevOps.

DevOps is a noble and necessary movement for immature organizations. Mature organizations have DevOps down pat. They aspire to automate to speed release increments. 

NoOps will not replace DevOps; rather, it is an evolution of the release management aspects of DevOps. NoOps is the goal of DevOps.

DevOps Versus NoOps

Are you ready to shoot for NoOps?

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Microsoft's Office 365 Allows Flexibility In Enterprise Collaboration Technology Strategies

TJ Keitt

Yesterday morning (June 28), I , along with a small group of Microsoft customers, partners, and members of the technology and business press, sat in a SoHo, NY, gallery to listen to Microsoft CEO Steve Ballmer announce the release of Office 365, the long-awaited successor to Business Productivity Online Standard Suite (BPOS). In his remarks, Ballmer positioned the product set as a way for businesses of any size to facilitate communication and collaboration. What he and all of the multimedia presentations in the gallery stressed was how Office 365 addressed the productivity and collaboration needs of IT-constrained small and medium-sized businesses. While smart business (it helps Microsoft tell a compelling story against Google, which is doing well in that part of the market), the natural question I heard from people in the room was, "What about the enterprise?"

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Microsoft's Office 365 Release Marks More Than Just The Delivery Of A New Platform

Christopher Voce

Microsoft is in a very critical period with their fiscal year ending this week, as my colleague Duncan Jones recently wrote. But today, Steve Ballmer is announcing one of Microsoft’s most important products in the company’s history – Office 365. Sound like an embellishment? It’s not – and it’s because Office 365’s release is not just the launch of a new technical solution for customers, but also a change in the relationship with their customers. Microsoft’s Office 365 is the single biggest change to the Microsoft customer relationship since the introduction of Software Assurance and the modern Enterprise Agreement in 2001.

For those that are blissfully unaware of Microsoft licensing, Software Assurance is Microsoft’s software maintenance relationship with customers and represents a large part of Microsoft’s predictable annual income. I wrote earlier about how cloud services like Windows Intune change the nature of this relationship – from one based on rights to upgrades and later releases of software, which for some customers had questionable predictable value – to one where a customer sees more predictable value by delivering benefits and services that truly offset internal costs. We know that we sink large sums of time and money into running email and collaboration services ourselves. Microsoft takes on far more responsibility and Office 365 exemplifies that motion. Cloud services solve Microsoft’s greatest challenge, building an annuity relationship with a customer that will be less risky to continue to deliver.

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Multichannel Needs Strategy, Tactics, And Speed

Jost Hoppermann

For the past couple of months, we have been working on identifying best practices for application development and delivery teams executing on multichannel strategy. The related report will get published soon. We found that application development and delivery teams need to be successful in the magic triangle of delivering a multichannel solution: 1) tactically; 2) in a strategic way; and 3) fast.

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Tablets And Mass Customization: A Match Made In Heaven

JP Gownder

With a hat tip to the mass-customization.info blog, a screen shot showing that the latest Blackberry Playbook commercial depicts a mass customization experience – the Converse Design Your Own collection. (See the entire video here).

Sarah Rotman Epps is the senior analyst on my team who leads our research on tablets (and consumer computing) for product strategy professionals. She’s written extensively about the future of tablets but also about the characteristics of software and media experiences that succeed on tablets. (Forrester clients can read “Best Practices for Media Apps,” for instance). At the same time, I have written about how mass customization is finally the future of products in an age when customer-centricity reigns.

Tablets and configurators – the typical tool that consumers use to co-design customized products – are a match made in heaven. They share a number of characteristics that product strategists should consider when developing mass-customized product interfaces. For example, they both:

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Oracle Acquires Another Piece of the CXM Puzzle With FatWire

Stephen Powers

Oracle announced yesterday that it has agreed to buy web content management (WCM) vendor FatWire.  The prominent vendors in the WCM market have been flying off the shelves – relatively speaking – over the past few years as larger vendors recognize the value of content management and delivery platforms as part of an overall digital customer experience management (CXM) portfolio. After all, you can’t really manage experiences without a content foundation, can you? To this end, Adobe acquired Day, Autonomy acquired Interwoven, and now this latest deal. Oracle didn’t reveal how much they paid for FatWire (too bad, because there’s nothing we analysts love more than debating whether or not someone overpaid/underpaid for a company).

FatWire’s acquisition has been a foregone conclusion in WCM circles for some time now, since it was one of the last independent vendors with a proven enterprise track record. Many have speculated on possible FatWire suitors over the past few years, a list that has included at times IBM, and fellow WCM vendor Interwoven, prior to its own acquisition by Autonomy. FatWire has had a dalliance with enterprise content management vendor EMC over the past year or so; the two began a strategic partnership, with EMC acquiring a minority stake in FatWire and promoting it as its solution in the CXM space. However, EMC later struck another partnership with SDL Tridion, so it appeared that the bloom was off the rose in the EMC/FatWire romance, and prospects for EMC’s full acquisition of FatWire grew dim.

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