Henry Dewing serves Infrastructure & Operations Professionals. See the full Analyst bio.
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Henry Dewing serves Infrastructure & Operations Professionals. See the full Analyst bio.
Visit Forrester.com to learn how we make Infrastructure & Operations Professionals successful every day.
Follow Henry on Twitter.
Posted by Henry Dewing on July 15, 2011
I just returned from Las Vegas where my meetings with Cisco executives, including John Chambers, Gary Moore, David Hsieh, Murali Sitaram, Kara Wilson, and OJ Winge, clearly demonstrated that Cisco is still moving forward. John Chambers and his team were in lockstep talking about two things: corporate strategic imperatives and organizational foundations for success
I believe that Cisco is sounding very much like a mature market leader as it balances risks and rewards in the rapidly changing markets for networking and collaboration. Precise financial measures got little talk time, but there were plenty of mentions that forward-looking statements do not supersede financial guidance given at regular updates — the team was focused on Cisco's plans to fuel future innovation, maintain its market position, and continue working on strategic relationship development with its most important customers.
John and the entire Cisco management team are focused on five corporate strategic imperatives:
Tactically, Cisco is on a diet to maintain its fighting trim as a market leader in a complex set of adjacent markets. The company is slimming down:
In the final Q&A, John Chambers said that Cisco will continue to innovate organically and inorganically; although, it will have more of a rifle shot approach and cannot afford to cast as wide a net with lower anticipated growth rates and margins compared with historical levels. Cisco is focusing on synergies and force optimizations to bring back some margin growth, which sounds very much like traditional scientific management from historical mature market leaders. Chambers has always talked about the need for tactical command and control even within the board and council structure, and with new COO Gary Moore at his side (literally by his side in our meeting and every other time I saw them), the pendulum has swung over to a command-and-control center of gravity with the councils reserved to set direction and act as Cisco-wide sounding boards — and not act as tactical planning boards.
Bottom line — I think John has a clear vision of where Cisco needs to go and how to get there. Cisco as a mature market leader is the new reality, and John is a mature CEO and leader; so, I expect to see him continue to steer Cisco through this turbulent market.