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Posted by Frank Liu on December 13, 2013
On December 10, Google announced that it is scrapping plans to build a data center in Hong Kong. Instead, it will double its planned investment in its Taiwan data center to $600 million. This undoubtedly worsens the already grave situation for about 32,000 Google Apps users in mainland China, as Google never officially launched Google Enterprise solutions for customers there.
Google Apps for Business users in mainland China have long faced challenges connecting to Gmail, Google Drive, and Google Sites. Previously, I predicted that Google would improve its relationship with the Chinese government and offer Google Enterprise (including Google Apps) from its new Hong Kong data center in 2014, improving customers’ access to the service. However, this week’s news has killed any hope of that happening.
This has a few implications for customers in mainland China and Hong Kong:
What should I&O professionals in mainland China who already use Google Apps and suffer from connection issues do? Those who choose to continue using the service can do a couple of things to help:
I regularly track Google Enterprise’s business in Greater China as well as alternative solutions for enterprises. If you have further questions or would like to initiate a conversation, please feel free to reach out to me at email@example.com.
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