Customer Experience Forums

Customer experience (CX) competition is intensifying, and for good reason: Few things drive customers’ loyalty and brand passion more than CX. Delivering great CX is hard. Forrester’s CX Forums will inspire you and give you the necessary tools to deliver breakaway customer experiences that drive growth.

Upcoming events

  • CX Sydney 2018
    Sydney | May 10, 2018
  • CXNYC 2018
    New York | June 19–20, 2018
  • CX Singapore 2018
    Singapore | August 29, 2018
  • CXDC 2018
    Washington, D.C. | September 24, 2018
  • CXSF 2018
    San Francisco | October 2–3, 2018
  • CX Europe 2018
    London | November 14–15, 2018

Past events






“Forrester Events provide diversity; there is a great selection of information being shared by experts across many industries. I’m reinvigorated when I bring this back to my workspace.”

Chad Krenzke

Customer Relationship Management Analyst
Harley-Davidson Motor Company

Global Corporate Partners