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Posted by Erica Driver on October 10, 2007
by Erica Driver.
I am at the first day of the Business Innovation Factory conference ("BIF-3") in Providence, Rhode Island. Sitting around me are 350 people who came together to share stories about collaborative innovation in business. One of storytellers this morning was Euan Semple, who up until about 18 months ago was the head of knowledge management for the British Broadcasting Company (BBC). Now he's an independent consultant. Today, the BBC has 23,000 bulletin board users, about 4,000 wiki users, and 400 to 500 people who are blogging. The company is getting enormous value out of this, but it didn't happen overnight. The BBC has been experimenting with Social Computing for a long time; they built internal networks using forum software before blog tools came to be. Lessons learned at the BBC: