What Does $100 Million Buy You? A Semantic Search Engine That Works.

Leslie Owens

The technical folks behind Monster.com invited me to visit last week. I somehow couldn’t convince them to show me any Superbowl ads but they did demo their cool new search engine. It’s based on technology they acquired when they bought Trovix in 2008. What can it do?

  • Understand the meaning of words: The search engine knows the difference between “development” in the fundraising context and “development” in the software context.
  • Appreciate the relationships between words: A custom ontology fortifies the search engine. The ontology rolls up skills like auditing into the larger category of finance. It differentiates between a top ranked school and a lower ranked school. It understands that years spent working as a prosecutor should count towards a candidate’s overall legal experience.
  • Cut text-heavy resumes into nimble content components: Recruiters can use the power resume search to compare candidates side-by-side, because the search mixes and normalizes the information into simple, clean categories like “Experience,” “Education,” and “Skills”.
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Progress Software Acquires Savvion to Create Dynamic Business Platform for Process Professionals

Clay Richardson

Business Process professionals are scratching their heads at today's announcement by Progress Software to acquire Savvion.  Process professionals are asking what exactly does this deal mean - for Progress and Savvion's combined customer portfolios and for the broader BPM market. 

Connie Moore and I sat down earlier today to record a video blog post on what this deal means for Business Process professionals and to the broader BPM market.

 

In our video blog post (also posted on Forrester's YouTube Channel), we outlined three key themes driving the Progress/Savvion deal and how Process pros should view and respond to the latest round of acquisitions in the BPM space:  Process pros should:
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Challenges For Process Professionals Leading Process Initiatives In 2010

Clay Richardson

In this podcast, Clay Richardson walks through five key challenges that process professionals need to address to be successful with business process management in 2010. Topics include lean principles and lean thinking, effectively connecting process initiatives with value drivers, the importance of data, and process-based management.

http://www.forrester.com/role_based/images/author/imported/forresterDotCom/Podcasts/BPA/Clay%20Richardson_Top%20Challenges%20For%20Process%20Professionals%20In%202010.mp3

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Crafting your technology strategy for business impact

Alex Cullen

That your technology strategy should be driven by business is a truism. We all know this -  architecture, strategy and IT overall should be driven by business needs, strategies and outcomes.

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Did IBM Buy Lombardi To Raise Their Profile With The Business?

Clay Richardson

 

New_photo by Clay Richardson

For many, IBM's announcement to acquire Lombardi came as a little pre-Christmas surprise. Over the past 24 hours, I've heard several arguments for and against this deal being a game changer.  Ultimately, if you look at this deal strictly as a software acquisition, then it presents many potential problems and hurdles for both IBM and Lombardi:

  • IBM's BPM portfolio is already confusing to customers, with customers and prospects struggling to reconcile whether they should buy Websphere Process Server or FileNet P8 (not to mention the peripheral workflow capabilities provided by Lotus).  From a software perspective, this acquisition makes IBM's BPM maze even more intimidating to navigate.

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SharePoint 2010 Helps With Nagging Process Headaches

Craig Le Clair

Craig LeClair Photo 9 22By Craig Le Clair

SharePoint 2010 unleashed a host of improvements for line of business (LOB), security and compliance, developers, and the data center. But unlike SharePoint 2007 that grouped a set of diverse technologies into a single platform, SharePoint 2010 takes dead aim at improving business processes by connecing people more directly to them. Visual Studio, SharePoint Designer, social features, enhancements to Visio and improved enterprise content management (ECM) support all directly benefit LOB process execution. SharePoint 2010 platform is not going to replace core transactional business process management (BPM) or provide needed infrastructure for continue improvement, but it will bring social computing into business and connect information workers to formerly siloed business processes.  The best news is Business Connectivity Services ehich allows -among other things - to more easily publish content from enterprise apps. and core transaction systems to SharePoint team sites and portals - and keep them live. This gets a rid of a host of non-value-added activity - copying, updating, moving to spreadsheets etc. that often plagued infromation workers. I've got a more indepth analysis of 2010 in  the works for January publication.

Staples - Moving into Managed Print Services

Craig Le Clair

 

Craig LeClair Photo 9 22By Craig Le Clair

Staples Technology Solutions - a separately managed part of the growing company - will outsource your desktops or address print management needs. So this means IT outsourcing as well providing Managed Print Services for printers, imaging equipment, copiers, and fax machines. They are strong in volume pricing and support coverage and will do well in the mid part of these markets. I would have liked to have seen more connection to their print and copy retail service centers. For example allowing jobs to be routed from a business to a retail center for special preparation - the type of things corporate print centers use to do.

The Archetypes of EA

Alex Cullen

This past summer, Forrester conducted a series of in-depth interviews of architects to further our understanding of their roles:  how they saw the role in the context of their organizations, how they are evaluated by senior management, their key success imperatives and their information needs.  We undertook this not just as research to publish, but also to inform how we support individuals in the EA role.

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Podcast: Forge Your Lean Process Improvement Game Plan

Clay Richardson

Our latest featured podcast is Clay Richardson's "Forge Your Lean Process Improvement Game Plan".

In this podcast, BP&A Senior Analyst Clay Richardson covers how to deliver the impact and bang of process improvement without the traditional bloat usually associated with process improvement. Clay covers his framework for aligning an organization’s BPM approach and strategic intent in order to improve business processes and maximize profits.

 

 

 

 

 

We look forward to your questions and comments.

 

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The State Of EA In 2009 – A Disconnect Between Goals And Activities?

Alex Cullen

In September-October Forrester conducted its State of Enterprise Architecture survey – a broad look at EA in the context of the IT & business organization. We asked respondents questions ranging from where does the architecture function report, to the state of completeness of various architecture domains, the key technologies firms will be making significant architecture decisions about, and the degree of support for EA by various constituencies ranging from application developers to corporate business management. An upcoming series of reports from Forrester will discuss the survey results.

Last week, I conducted a webinar for the survey respondents – highlighting the results and discussing ‘what it means’. Webinar participants were very engaged in the discussion of the results – and with the broader question of the relationship and impact of EA to the larger business organization it is part of. 

Two figures that really stood out and generated discussion: 

We asked survey respondents – who were primarily architects in large enterprises – to identify the drivers for the EA program – essentially the mission and charter for the architecture organization.

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