Business Agility Drives Tech Companies To Divide And Innovate - At 60 Billion Are The HP Companies Small Enough?

Craig Le Clair

Somewhat lost in the discussion of HP splitting into two is whether breaking into smaller companies is an unstoppable trend in the tech sector.  HP plans to break itself apart, creating two approximately $60 billion, publicly owned, global companies. No one would consider these small. Companies at a certain size just can't execute at the speed of digital customers today. Heres our take on why.

Marc Adreessen made the point well at Dreamforce last week.  He basically said that tech companies are different from others in that their product is really innovation. The products driving revenue today will be different in three years or less. By contrast, the Campbell Soup Company made soup 50 years ago, and while they may acquire other retail food companies, they will still be selling soup 50 years from now.

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HP Joins The Battle Of Mobile Application Delivery Management in China

Charlie Dai

HP was the first US company to create a joint venture subsidiary in China; three decades later, the vendor has become a major player in the country’s consumer and enterprise markets. Among enterprises, HP has strong brand awareness for its server products and services, traditional software solutions, and IT services, but rather less for holistic application life-cycle management (ALM), especially on the mobile side. I think it’s time for technology decision-makers and enterprise architects to seriously consider adopting mobile app delivery management solutions and to evaluate HP for that purpose. Here’s why:

  • HP’s portfolio now covers the entire mobile app life cycle.The products HP will bring to market as part of its latest strategy will eventually cover the entire mobile application life cycle from app design, development, and optimization to distribution and monitoring. For example, at the design stage, HP Anywhere — based on popular open source product Eclipse — allows developers to write once to multiple devices within its integrated development environment. And its service virtualization feature can help virtualize third-party cloud services and make them consumable across each layer of the system architecture, including web servers, application servers, and web services.
  • HP’s solution has rich optimization features suitable for Chinese enterprises. At the mobile app optimization stage, HP’s Mobile Center uses a comprehensive approach to functionality, interoperability, usability, performance, and security to consolidate and automate mobile testing. Mobile Center is integrated with LoadRunner, one of the most popular performance engineering tools in Chinese market.
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Creating the Data Governance Killer App

Michele Goetz

One of the biggest stumbling blocks is getting business resources to govern data.  We've all heard it:

"I don't have time for this."

"Do you really need a full time person?"

"That really isn't my job."

"Isn't that an IT thing?"

"Can we just get a tool or hire a service company to fix the data?"

Let's face it, resources are the data governance killer even in the face of organizations trying to take on enterprise lead data governance efforts.

What we need to do is rethink the data governance bottlenecks and start with the guiding principle that data can only be governed when you have the right culture throughout the organization.  The point being, you need accountability with those that actually know something about the data, how it is used, and who feels the most pain.  That's not IT, that's not the data steward.  It's the customer care representative, the sales executive, the claims processor, the assessor, the CFO, and we can go on.  Not really the people you would normally include regularly in your data governance program.  Heck, they are busy!

But, the path to sustainable effective data governance is data citizenship - where everyone is a data steward.  So, we have to strike the right balance between automation, manual governance, and scale.  This is even more important as out data and system ecosystems are exploding in size, sophistication, and speed.  In the world of MDM and data quality vendors are looking specifically at how to get around these challenges.  There are five (5) areas of innovation:

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Disruption Coming For MDM - The Hub of Context

Michele Goetz

Spending time at the MDM/DG Summit in NYC this week demonstrated the wide spectrum of MDM implementations and stories out in the market.  It certainly coincides with our upcoming MDM inquriry analysis where:

  • Big data is influencing MDM strategies and plans
  • Moving from MDM silos to enterprise MDM hubs
  • Linking MDM to business outcomes and initiatives
  • Cloud, cloud, cloud
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2014 Enterprise Architecture Award Winners – Wow!

Alex Cullen

I have never put ‘Wow’ into the title of a blog before – but for this one it’s fully justified. 

This is the fifth year InfoWorld, Penn State University Center for EA, and Forrester have run the annual Enterprise Architecture Awards. When I compare the winners of five years ago – all excellent EA programs, with this year’s winners and the runner-ups, all I can say is ‘Wow – EA is really advancing’. 

I am pleased to announce the winners of the 2014 Enterprise Architecture Awards.  This year, we have six winning programs – all of which demonstrate leading edge thinking on how they engage with their business, how they provide value, and how they help their business achieve its strategic goals. Here are the winners, selected by a panel of leading EA practitioners drawn previous years’ winners and other excellent programs.  (For a more extensive write-up, see the InfoWorld report)

Allstate Insurance

Driving Innovation with Enterprise Architecture

The best way to succeed in Property and Casualty insurance in the US market is to create innovative products and services for unique customer segments, each with a customized customer value proposition. This is the need that Doug Safford, Vice President and Chief Architect pivoted his EA program towards. 

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Global Vendors Should Accelerate Their Partnerships In China

Charlie Dai

It's never been as challenging for global companies in China as it is right now. First, we've seen a continuous stream of news about the Chinese government requiring greater regulatory governance, starting with the cybersecurity vetting of IT products that relate to national security and public interests in May. Second, leading Chinese Internet companies equipped with emerging technology, such as Alibaba, Baidu, and Tencent, are engaging consumers with enriched products and services, expanding into the enterprise business via innovative business models, and extending their reach from tier-one and tier-two cities to tier-three to tier-six ones.

To gain extensive geographic and vertical coverage in the huge market that is China, vendors have had to engage with partner ecosystems for business operations. Now, it’s even more critical for multinational corporations to enable their local alliances to overcome these disruptions and achieve mutually beneficial strategic business growth. Some vendors have already started doing so, with IBM being a leading example. Its initiatives include:

  • Launching a strategic partnership with Yonyou. On September 13, 2014, IBM announced the start of its strategic cooperation with Yonyou during the latter's 2014 user conference. IBM will optimize DB2 with BLU Acceleration for various Yonyou products, such as NC (Yonyou’s ERP offering) and its supply chain management, customer relationship management, and human resources management products. In return, Yonyou will offer NC on top of DB2 with BLU acceleration to its customers, based on its evaluation of IBM’s product in June 2013.
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Quality, Trusted, Fit for Purpose Data?

Michele Goetz

Often lagging in priorities when it comes to data strategy, it appears that data quality is coming back in favor. As organizations expand beyond data exploration and discovery to putting real action in place organization wide based on these insights, the risk of getting the answer wrong or having dirty data is higher.  

But, this may be anecdotal supposition, even in light of the wide conversations I've had with clients.   What we do know quantitatively is:

1) Data quality is the most important topic for information governance according to our recent Business Technographics research for data and analytics.  In fact,

2) We see an uptick in data quality inquiries from last year.  

3) Vendors are introducing data preparation tools that infuse data quality and governance into analytic and BI processes

Anecdotal evidence and quantiative evidence leads me to the thought that there is a bigger shift happening in how we think about data quality, how we act upon it, and what doing so does for our buisnesses.  When things are a-changing it always make my brain itch to get more data, more stories, and more evidence.  And, while I'm curious, I'm assuming you are too. It is great to see that something in influencing change - and we want to know what that is in order to determine if we too need to change.  However, what is more important is what are organizations doing and which are standing out in terms of success and improved ways of thinking and execution?  In the end, do we need to write a new playbook* for data quality?  Has the bar been reset and we need to rebenchmark?

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E-Delivery Adoption Despite Mobile Mind Shift Is Still Abysmal

Craig Le Clair

 

During the internet bubble of 2000, many of us predicted E-delivery of business content would reach a 40% to 50% adoption within a few years. Here we are now almost 15 years later and it still hovers around 20%. How can this still be true in 2014? Enterprises want print to become a secondary channel because it's less expensive. They form committees to ensure output from core systems is consistent, compliant, and adds to the customer experience. Stymied by low adoption rates — except in specific demographics, such as online brokerage and banking — many enterprises have lost enthusiasm for aggressively prioritizing digital adoption. And it's hard to blame them.

Unfortunately, we are the problem. We do not link paper usage with carbon contribution, don't trust our institutions, or are just are afraid of missing a payment unless the bill lands in the mailbox. Despite the plethora of smart devices, pervasive video, and social media that allow us to interact easily with customer service agents, pass information digitally, and complete business transactions on-the-run, we still hold on to paper delivery. I discuss the reasons for this here and what firms can do about it.

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Kofax Acquires SoftPro, Enters Growing E-Signature Market

Craig Le Clair

There are a few well-engineered products out of Stuttgart, Germany — Mercedes-Benz, an oft-visited tourist stop, is one. Another good Stuttgart product: SoftPro’s E-signature solution. Its strengths lie in its use of biometrics for image verification, particularly the SignAlyze product, a signature verification tool used extensively by German banks. SoftPro has a strong global presence outside of the US and solid banking accounts, all delivered with the kind of engineering foundation you would expect. The acquisition will help Kofax a lot, as it is virtually unknown in the US, with marketing and strategy behind the market leaders, and it has been slow to enter the trending SaaS market. In addition, SoftPro’s shortfalls in selected areas compared to the broader field, such as workflow and analytics, can be quickly plugged with the Kofax Total Agility BPM platform.

All in all, the SoftPro acquisition enhances Kofax’s competitive position in the smart process application category. E-signature also adds to Kofax’s portfolio for capture, process automation, analytics, and mobility to address key requirements for the rapidly growing need to automate and digitize document-centric applications. Kofax talks a lot about the first mile, but now can have deeper conversations about that last mile — where something needs to be signed.

How To Become A Trusted Cloud Service Provider In The Chinese Market

Charlie Dai

Practice makes perfect. In daily life, if someone has proven experience and a good reputation in specific area for relatively long time, we would normally consider them to be trustworthy. For example, if Amazon Web Services claimed that it was a trusted public cloud service provider — if not the most trusted provider — not many professionals in the US would argue against that.

However, this does not necessarily hold true in China; cloud service providers need to receive an official authorization from the government that certifies them as a provider of trusted cloud services (TRUCS). I recently attended the International Mobile and Internet Conference, where I got an update on TRUCS.

  • TRUCS is an official recognition of standards compliance and quality. TRUCS is issued by the trusted cloud servicesworking group of the China Academy of Telecommunications Research of the Ministry of Industry and Information Technology. The working group defined the basic principles in June 2013; earlier this year, it finalized the evaluation standards in the form of a cloud service agreement reference framework.
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