- log in
Posted by Duncan Jones on November 18, 2010
No, I’m not wasting Forrester’s blog space for yet more coverage of the royal engagement. I think Ariba’s proposed acquisition of Quadrem, that it announced today, is much more interesting. http://ht.ly/3bPei
Forrester has been predicting, and advocating, consolidation in the procure-to-pay market for a while:
“Once consolidation starts, the natural imperative of scale in the technology business will transform the market into one in which a few large, successful, interoperating networks enable buyers to reach all their suppliers, however small or physically remote.” Enterprises Should Push Supplier Networks To Deliver Interoperability, July 2009.
While I’m unqualified to comment on whose investors do better from the $150m purchase price for a company with about $50m revenue, I do believe the merger is good news for both sets of customers and suppliers. Firstly, Ariba reinforces its place as one of the four or five large supplier networks that will eventually dominate the market. Its customers now get access to a wider stable of suppliers. Quadrem originated as a marketplace for mining companies, so it is particularly strong in MRO categories and in natural-resource-rich regions such as Africa and Latin America where Ariba is under-represented.
Secondly, Quadrem customers will, in time, be able to upgrade to a superior platform (Quadrem is currently based on an old version of SAP's SRM module) without having to worry about switching their suppliers to a different service. They’ll get a much large stable, and a better product roadmap. Plus they’ll get out from under the Sword of Damocles that now hangs solely over Hubwoo customers, namely SAP deciding to fill the supplier network gap in its SRM portfolio.
The main challenge for Ariba will be to retain as customers the members of the founding consortium once they are no longer co-owners. In previous cases, such as Hubwoo’s merger with Traderanger, the existing revenue stream melted away once the lock-in period ended. Ariba’s recently-increased charges to supplier members may be a source of tension in this regard. Some Quadrem suppliers may face a price increase, but will benefit by being able to reach more customers through one gateway.
Search Forrester's Blogs
Forrester Insights for iPhone
Key research and data points when and where you need them »
Save Money On Your Next Software Negotiation
Work with our software negotiation experts to save 10–20% on your next contract »
Lead BT Transformation
Develop customer-obsessed strategies to drive growth »