Forrester In Your News: Happy Workers = Happy Customers, Windows 8, Software-Defined Data Centers, BYOT China, Mobile Shoppers

What do the top 3% of IT leaders know about workforce computing that you don’t? When will (or won’t) Windows 8 hit critical mass in enterprises? What about software-defined data centers and networks? How can IT support the mobile shopper?

If you’re an IT infrastructure and operations (I&O) professional looking for answers, read below. While I like to believe that www.forrester.com and this blog are your only two sources of information (wink, wink), I’ve handpicked advice and point of view from Forrester analysts quoted over the last two weeks in the The Wall Street Journal, Forbes, National Public Radio, InformationWeek, ZDNet, CIO, Computerworld, and others.

Some articles are very relevant for I&O leaders to act on (e.g.,workforce enablement, Windows 8, software-defined data centers, private cloud), while others offer important marketing and strategy insights for I&O leaders to be aware of (e.g., mobile shoppers, Google Glass, customer intelligence).

Is this useful? Let me know in the comment field below.

Thanks and enjoy your weekend,

Doug

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Very Relevant Business Technology News For I&O Leaders:

The Wall Street Journal
David Johnson
What The Top 3% Of IT Leaders Know About Workforce Computing
May 7, 2013

IDG News Service
J.P. Garbani
BMC Going Private Could Be The Right Move At The Right Time
May 16, 2013

IDG News Service
David Johnson
Windows 8 Won’t Hit Critical Mass In Enterprises, Forrester Says
May 16, 2013

InformationWeek
Dave Johnson
Windows 8’s Best Chance Depends On BYOD?
May 17, 2013

Computerworld
David Johnson
If You Can’t Find A Seat At Starbucks, Blame IT
May 16, 2013

InformationWeek
David Johnson
Windows Blue: Will Microsoft Give Free Upgrade?
May 13, 2013

InformationWeek
James Staten
Why IT Is Struggling To Build Private Clouds
May 13, 2013

ZDNet
Katyayan Gupta
Nokia Banks On Asha To Target Mass Market
May 14, 2013

Silicon India
Katyayan Gupta
Asha -- The Ray Of Hope To Nokia
May 14, 2013

MIS Asia
Wen Zhao
Blog: BYOT Sophistication Is Currently Low In China, But Changes Are Underway
May 10, 2013

Computerwoche
Andre Kindness
Telecom’s Experiences With SDN
May 14, 2013

Computerwoche
Software Defined Datacenter
May 14, 2013

IT Business
Forrester Recommends: Check Your Hardware Replacement Cycles!
May 17, 2013

Important Marketing & Strategy News For I&O Leaders To Be Aware Of:

Internet Retailer
Forrester Research Paints A Vivid Picture Of The Typical Mobile Shopper
May 15, 2013

National Public Radio
Sarah Rotman Epps
Google Fights Glass Backlash
May 13, 2013

Business Insider
James McQuivey
Even Something As Analog As A Toothbrush Can Be Digitally Disrupted
May 11, 2013

Forbes
Sucharita Mulpuru
Can A Crowdsourcing Invention Company Become “The Best Retailer In The World”?
May 10, 2013

Financial Times
Fatemeh Khatibloo
New Opportunities For Customer Intelligence
May 10, 2013

 

Doug Washburn is a Research Director on Forrester's IT Infrastructure & Operations research team. Follow him on Twitter here @dougwashburn.