Xerox Corp. Acquires WaterWare Internet Services : Will Have Meaning for Meaningful Use

WaterWare  will add  more software development and consulting services to Xerox  which is always a good thing but more importantly, WaterWare  has the Aquifer EHR electronic records system that helps convert paper records to electronic data. Added to Xerox's broad  document services and global reach  the combination gives Xerox strong capability in electronic health records capture and management.  Health Care Reform = as we know- is pushing providers to meet “meaningful use” guidleines which boil down to turning massive quantities of unstructured content into structured data -allowing better monitoting of patient outcomes, better access to health data for consumers, and lower administrative costs.  Could there be a stronger core competency for this company – and this combination.  I also like WaterWare as a launching point  for broader Dynamic Case Management solutions they can extend Xerox capability, using DocuShare foundation BPM and ECM components in verticals like pharmacy and order automation.   Combining WaterWare with  DocuShare makes sense to boost professional services and  system integration, but also to provide some luster to a strong product that has been a bit buried in the larger Xerox.  So, a nice pick up.


Thank you for writing about

Thank you for writing about WaterWare's acquisition by Xerox and the importance of capturing unstructured data as a key part of a patient's health record. Xerox's expertise in helping companies manage and digitize volumes of documents is a natural fit when bringing ECM capabilities to Electronic Health Record (EHR) systems. Health care applications based on the DocuShare ECM platform can play a role in improved patient care through Dynamic Case Management.

Hello Craig, thank you for

Hello Craig,

thank you for the post. I agree with you that this was a very smart move especially as the Health area is one of the big growth markets. It helps broaden Xerox footprint in the industry and if they start bringing in natural language processing technologies in to the mix, suddenly unstructured health content becomes a different ball game.

Sorry if I degrees a bit from your post: I just read your report "The State Of The Document Processing Services Industry 2011", which was highly interesting. In it you refer a number of times to the decline of print volume, but not to any research or data in regards to it.
I tried to find any related Forrester research, but couldn't find any. I would be very interested in regards to consumer vs. production vs. office print.

Thank you,