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Posted by Connie Moore on April 17, 2012
Today I’ve had the opportunity to speak at and attend a conference about Business Process Management for financial services.
Here’s what I’ve learned so far:
Next week I'm attending Process Excellence Europe in London, so I’m looking forward to more insights from the event. Here are some details about what’s planned:
Live blog provided by the Process Excellence Network
Highlights (all times GMT):
Save Money On Your Next Software Negotiation
Work with our software negotiation experts to save 10–20% on your next contract »
Lead BT Transformation
Develop customer-obsessed strategies to drive growth »
Forrester's CX Index
Predict how actions to improve CX will affect revenue performance.
Measure the customer experiences that matter most »