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Posted by Clement Teo on May 2, 2013
At a recent Enterprise Mobility event, I spoke with a few Asia-based IT directors about their journey in the age of consumerization of IT, and how they were dealing with Bring-Your-Own Technology (BYOT) at work. Their responses ranged from ‘fear of the unknown’ – as in ‘how do we deal with this trend?’ to ‘paralysis by analysis’ – as in ‘let’s arm ourselves with as much information as possible, and analyze it to death.’
The issue is – their employees are already accessing corporate email on their own mobile devices – which means that these IT managers are scrambling to catch up to managing BYOT in their organizations. In fact, an IT head at a large FMCG organization admitted that he did not know where to start managing BYOT.
Security and compliance were key concerns for these IT folks, and their concerns are valid. Trend Micro predicts, for example, that 91% of targeted attacks begin with spear-phishing, a highly targeted type of phishing aimed at specific individuals or groups within an organization. This was heightened in a recent spear-phishing attack on a South Korea bank. The security provider also predicts that there will be 1 million malicious Android apps in the wild by the end of 2013 – another red flag for organizations coping with the rise of Android devices at their work place.
Like it or not, internal business functions will put pressure on IT to provide mobility to their workforce, and the fact that these IT directors were attending an Enterprise Mobility event is proof of that. My colleague, Michael Barnes, observes that IT is still only involved for due diligence in areas like security, bandwidth, and Internet requirements; governance and accountability considerations; and integration. It is time for IT to add value. Start by breaking your BYOT plan into elements:
I hope this provides some guidance in progressing a BYOT strategy. I’d love to hear whether you face similar issues for enterprise mobility in your organization.