BP&A Senior Analyst Clay Richardson interviews Tom Higgins, CIO with Territory Insurance Office, a commercial insurance and financial services firm based in Darwin, Australia. The discussion covers how TIO was able to deliver value to the business by delivering business process management in a cost effective way – without the usual bloat and excessive overhead associated with enterprise BPM initiatives.
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Clay Richardson interviews Tom Higgins, CIO with Territory Insurance Office, a commercial insurance and financial services firm based in Darwin, Australia. The discussion covers how TIO was able to deliver value to the business by delivering business process management in a cost effective way — without the usual bloat and excessive overhead associated with enterprise BPM initiatives.
When you spend time taking a sober look at a market's maturity - like we did with our recently published BPM Tech Radar report - some technologies make you yawn, but then other technologies give you goose bumps. The primary purpose of the BPM Tech Radar was to map the maturity of the 15 most critical technologies that make up the BPM landscape. This included tried and true technologies such as workflow, process modeling, document imaging, and business rules; in addition to bleeding and leading edge technologies such as process data management and process mashups.
Process mashups combine presentation data and processes into a single application for business users. Process mashups are meant to empower the business by making use of the data that is already available within the business. In this podcast Clay speaks about how companies are using process mashups and the emerging trends within the space.
Only two years after acquiring webMethods, Software AG shakes up the BPM world once again with its announcement to acquire leading process modeling vendor IDS Scheer. Since the webMethods acquisition, Software AG has continued to push the envelope on combining solid human-centric and integration-centric capabilities under a single vendor roof. With the IDS Scheer acquisition, Software AG is sending an indisputable and clear message to the market: "We are a major BPM player, hear us roar!" Or should it be, "hear us bark?"
In many ways IDS Scheer has more brand cachet in business process improvement circles than Software AG, leading us to wonder: Is the tail wagging the dog on this deal? Is Software AG buying IDS Scheer, or is IDS Scheer really buying Software AG? The truth is that Software AG is buying a global brand that has the potential to completely remake Software AG into a process improvement powerhouse.
Based on the recent wave of announcements flooding my inbox, BPM vendors are now stampeding to the cloud party. Over the last two months, I have received no less than 6 cloud-related announcements from various BPM vendors. So here's the running time line:
"Big Blue." That's the image of IBM I grew up with - bloated, rigid, complicated. Come on, you've heard the joke, "How many IBM engineers does it take to screw in a light bulb? More than you can afford!" And I've seen this first hand in the past with IBM Websphere Process Server (WPS).
In 2006, I supported a major enterprise BPM evaluation for a large federal agency. Several vendors were brought in, including Big Blue, to demo BPM functionality. I have to admit, the functionality and depth presented by IBM the federal customer - they literally shook their heads with disappointment. At that time, IBM was force fitting the WPS product to be a human-centric BPM platform. I described it as a "headless horseman" - nice integration functionality under the covers, but missing the required interface for users to interact with their tasks and workflow. The end result of the evaluation: IBM lived up to its Big Blue image and the agency decided that Big Blue was not the right platform for their fledgling BPM initiative (which would go on to become a multi-million dollar, multi-year BPM program).
Okay, I have to admit it: “My name is Clay and I am a political junkie.” They say the first step to recovery is admitting that you have a problem. I am also a policy geek and I love watching C-SPAN.By now, I’m sure you’re wondering “What the heck does this have to do with I&KM pros?”
I believe last Wednesday’s House Hearing on Madoff and the SEC should be required viewing for all I&KM Pros – particularly for those of you that want to understand how BPM can keep you from getting fired.
If you caught the hearing in its entirety on C-SPAN (I had a front-row seat on my couch, thanks to being taken down by a nasty flu-like virus last Wednesday – this will become relevant a little later), you saw the whistleblower, Harry Markopoulos, rip into the SEC, FINRA, and other industry regulators. Mr. Markopoulos raised numerous red flags to the SEC about Madoff’s Ponzi scheme over an eight year period.
Pulling no punches, Mr. Markopolos called the SEC "incompetent" and FINRA "crooks" to their faces – senior representatives from both organizations were in the audience listening to the hearing and waiting for their opportunity to respond. Following Mr. Markopoulos’s testimony, I thought "Hey, its time to get some popcorn, the fight’s on!" Then I recalled why I was home in the first place – sick, right?