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Posted by Clay Richardson on September 2, 2009
When you spend time taking a sober look at a market's maturity - like we did with our recently published BPM Tech Radar report - some technologies make you yawn, but then other technologies give you goose bumps. The primary purpose of the BPM Tech Radar was to map the maturity of the 15 most critical technologies that make up the BPM landscape. This included tried and true technologies such as workflow, process modeling, document imaging, and business rules; in addition to bleeding and leading edge technologies such as process data management and process mashups.
Why It Matters
Don't discount social media's impact on business process management just because of its current level of hype and consumer focus. Over the next two to three years BPM suites will continue to incorporate social technologies and features that connect process to the real way that people work and get things done. Millennials and Gen Y employees entering the work force will likely embrace these new features and help accelerate the Social BPM trend. Business Process professionals should keep an open eye (and open mind) out for opportunities to begin leveraging Social BPM components such as process wikis, process mashups, and BPM-as-a-Service.
What's Your Take?
I want to hear from you. Let me know what you think about social media's impact on the BPM market? Do you think Social BPM represents the natural progression of BPM suites. Do you think social technologies will help BPM suites harness process-related conversations and user generated content? Or do you think this is just a mashup of two hot market segments that really don’t belong togehter?
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