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Posted by Claire Schooley on October 23, 2009
Telepresence is the life-size, true color, no latency video meeting technology that creates a “wow” reaction from participants, especially those who have experienced some traditional videoconferencing that gave poor picture quality, out-of synch audio/video, and added no sense of presence to a meeting. Here are some factors that make telepresence different:
These kinds of telepresence rooms show up most often in board rooms and CEO conference rooms. The early traction of telepresence has been in connecting the global offices within an enterprise. However, the future lies in the external interoperability among different businesses and even competitors that use telepresence solutions from different vendors. This is only easily possible today among some vendors. Just as you can use your telephone to call people without thinking about the telephone carriers, companies need to have the same flexibility from telepresence providers.
While telepresence rooms have created the big stir, many companies can not afford such an expensive investment and don’t need such a large video presence. This is where Telepresence is driving the advent of smaller HD conference room solutions, office units, and even desktop units that give the same high quality images and sound but don’t have quite the same ambiance as the large telepresence room. All units integrate so employees can take part in a multipoint call no matter what size unit they have.
As my colleague Alex Cullen points out in his recent report, “The Top 15 Technology Trends EA Should Watch”, there has been plenty of buzz around the technology but business leaders are still unfamiliar with it. However, as the telepresence movement re-ignites interest in videoconferencing especially upgrading to HD units, these are the major reasons for the renewed interest in videoconferencing:
Pilots for many of these are underway now. For example, financial institutions are conducting wealth management or mortgage discussions with customers through bank to home videoconferencing. With the explosion of broadband to the home, there’s no reason to go to the bank when you can talk with a mortgage officer from your home HD unit. Medical experts located in facilities miles away can remotely review charts, and examine and talk with the patient remotely, and make a virtual diagnosis. And what about this one -- go out to a virtual dinner with friends located in a different city. Share conversation and discuss the food through the restaurants’ telepresence units! (I would miss the bouquet of the wine from my friend’s selection.)
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