- Forrester Councils
- Councils Overview
- log in
Posted by Christopher Andrews on April 26, 2010
Over the past few months, I had the opportunity to interview representatives from 10 leading technology service providers about how they help their clients innovate. My recent research summarizing those interviews is available to Forrester clients on our website. For those interested in the high level points I raised, here are a few of the key findings:
If you’re interested in this innovation discussion (particularly the emphasis on defining innovation through the lens of stakeholders) look for my next blog post on the ecosystem of innovation stakeholders. Also, the research of my colleagues, Liz Herbert and Daniel Krauss, highlight two very different types of innovation offerings from leading services providers which tie nicely to this model.
My questions for readers are: How do you ensure you are getting the innovation you need from your services providers? Please leave your comments and I will incorporate them into future blogs/research.
Save Money On Your Next Software Negotiation
Work with our software negotiation experts to save 10–20% on your next contract »
Lead BT Transformation
Develop customer-obsessed strategies to drive growth »
Forrester's CX Index
Predict how actions to improve CX will affect revenue performance.
Measure the customer experiences that matter most »