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Posted by Christopher Andrews on April 16, 2010
During a recent set of interviews with IT service providers on how they help their client’s innovate, I had the opportunity to speak with K Ananth Krishnan, CTO at Tata Consultancy Services (TCS). Ananth described to me what I consider to be one most progressive innovation programs I encountered during these interviews – it was consistent with TCS’s capabilities, holistic in scope, and has the potential to be a important part of the company’s long-term evolution.
A few key findings from my discussion with Ananth:
So why is TCS’s innovation focus important to sourcing professionals? When 36-38% of IT services customers complain about lack of innovation and business value, any company that is proactively investing in innovation and business alignment capabilities is worth noting. TCS is going well beyond just marketing with its innovation efforts – it is setting a comprehensive strategy for the long-term evolution of the company.
Have you heard about TCS’s innovation offerings? Have you engaged with them in an innovation discussion? Are you skeptical of low cost IT services providers who push their innovation potential? Please leave your comments and I’ll try to incorporate them into future posts/research.
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