The Documentum Shoe Finally Drops...As ECM Undergoes A Changing Of The Guard

My colleague Craig Le Clair did a nice wrap-up of the long-anticipated news of the divestiture of the Enterprise Content Division (ECD) from the newly merged Dell-EMC entity. The move to spin off the Documentum, InfoArchive and Leap platform was expected, it wasn't entirely clear over the last few months who the lucky buyer would be. Step up OpenText!

Craig's post has some thoughtful recommendations for current ECD customers - for today and beyond 2017 - so I won't rehash these points here: read it for yourself

Today's deal, however, caps a rollercoaster couple of weeks in the broader enterprise content management market. Old vendors are merging, divesting, and trying to reinvent themselves in adjacent markets. Just last week, HP Enterprise "merged" its information and content management portfolio - including its ECM and information governance products - with MicroFocus (a vendor with little name brand recognition in these markets)

Yet, new vendors are delivering real innovation in ECM. The OpenText acquisition of its key decades-long rival comes on the heels of the announcements from BoxWorks 2016, as well as Nuxeo's $20M investment from Goldman Sachs.

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Forrester's 2016 ECM Panel Survey Is Open - Call for Participation

Forrester's survey for ECM decision-makers is open, and we're looking for your participation! Take this opportunity to provide your perspectives on the key vendors, the challenges, and the opportunities you see in this technology market. This survey is intended for ECM decision-makers or influencers in end user organizations. This is not for ECM vendors or systems integrators . . . but vendors and consultants — we would love it if you could share this survey invitation with your customers. The survey will remain open until end of day Monday August 1, 2016. August 15th! 

The survey will take approx 15-20 minutes to complete.

Why is your input important? Forrester uses this data to:

  • Keep our Enterprise Content Management Playbook fresh and relevant. Clients who are embarking on a new or updated content initiative rely on these interconnected reports to understand the landscape and market direction and build out the business cases, continuous improvement plans, and the org charts to succeed.
  • Track the trends and emerging use cases for ECM — for both business and transactional content services. Where are investments being made? How is cloud shaping your road map? What are the top challenges facing your programs today?
  • Educate clients and nonclients alike via research, blog posts, webinars, and industry presentations. This survey data helps us validate and verify where ECM markets are evolving and aid you in making better investment decisions.
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Navigate The Crowded Enterprise File Sync And Share Market By Asking These 3 Questions

Forrester defines Enterprise File Sync and Share (EFSS) as the technologies that "allow organizations to share and replicate content across multiple devices, distributing files to employees and/or customers or partners outside the enterprise".

Two Forrester Waves on the EFSS market were published recently, segmenting this crowded market into two categories: cloud solutions and hybrid solutions. Forrester clients can access them here:

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kCura Puts the CAAT Into The Bag . . . Acquires Long-time Partner Content Analyst Company

We've seen another acquisition in the shifting eDiscovery market this week as kCura, the developer of Relativity, announced its acquisition of Content Analyst Company, the brains behind the CAAT analytics engine (kCura’s press release is here). The acquisition is not entirely surprising. kCura has been relying on the CAAT engine to power its analytics offering for eight years. According to kCura, use of its Relativity Analytics offering “has grown by nearly 1,500 percent” since 2011, with more than 70% of current kCura’s customers with licenses.

What does this acquisition mean for kCura, its customers, and Content Analyst Company customers?

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Forrester's Annual ECM Panel Survey, 2015. Call for Participation — Deadline July 31, 2015

Forrester's survey for ECM decision-makers is open, and we're looking for your participation! Take this opportunity to provide your perspectives on the key vendors, the challenges, and the opportunities you see in this technology market. This survey is intended for ECM decision-makers or influencers in end user organizations. This is not for ECM vendors or systems integrators . . . but vendors and consultants — we would love it if you could share this survey invitation with your customers. The survey will remain open until end of day Friday, July 31, 2015.

Why is your input important? Forrester uses this data to:

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The Rebirth Of iManage: A New Company With A Familiar Name Re-Enters The ECM Market

Another week, another divestiture in the content management and collaboration market. A new - or more accurately, a re-newed - player enters the Enterprise Content Management market this week as iManage and HP make an apparently amicable split. Executives with longstanding roots in the iManage and Interwoven businesses, including Neil Araujo and Dan Carmel, have executed a management buyout to spin a revitalized iManage business out of HP’s Software division. iManage's press

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Syncplicity Gets Its Own Independence Day

It’s been a busy couple of weeks for major players in the increasingly colliding enterprise content management (ECM) and enterprise file sync and share (EFSS) markets. Hot on the heels of the IBM-Box partnership, announced on June 24, 2015, today we see Syncplicity spin-out of EMC. Press release here. Skyview Capital LLC, a global private investment firm, has entered into a definitive agreement to acquire Syncplicity, although EMC will retain a financial interest in it.

 

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Content In The Cloud Is The Next Frontier: IBM And Box Partner To Transform Work

Today, IBM and Box announced a partnership and integration strategy to “transform work in the cloud." This is an interesting move that further validates Forrester’s view that the ECM market is transforming — largely due to new, often customer-activated, use cases. We also see that the current horizontal collaboration market is shifting to better target specific work output, as opposed to more general-purpose knowledge-dissemination use cases.

 

What does this partnership mean for IBM, Box, and their partners and customers?

 

For Box, the company gets important access to the extensive IBM ecosystem: Global Services, developer communities via IBM’s Bluemix platform, and the IBM-Apple MobileFirst relationship, as well as engineering acceleration to fill gaps in its content collaboration offering in areas such as capture, case management, governance, and analytics, including Watson.

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Information Governance: Not A Product, Not A Technology, Not A Market

The Information Governance report is out! Over the last few months I've test-driven my thoughts and data with many vendors and enterprise customers via conference presentations, webinars, and one-on-one discussions. For those who have shared their thoughts with me - thank you! Forrester subscribers can access it here.

Information Governance is red hot right now, and it was time for Forrester contribute a view on how IG helps companies meet their core corporate missions. Of course, better, consistent fulfillment of compliance obligations is essential, but so are objectives such as customer service, revenue growth, and improved agility in oh-so competitive markets. IG is not just about getting rid of junk content, it is - more importantly - about instilling trust in the data and communication we use to run our businesses.

Software is not a silver bullet for information governance. Look beyond vendor hype - IG is not something to go buy so you can say your company has it. Look at IG as an evergreen corporate objective, enabled by programs, policies, people- and yes, a range of technologies.

I'm going to add to the IG definition war this week, by describing information governance as:

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Survey is Open - Call for Participation - 2014 ECM and Archiving Trends

Forrester's 2014 online survey for Enterprise Content Management (ECM) and Content Archiving is open! Take this opportunity to provide your perspectives on the vendors, the challenges, and the opportunities you are see in these technology markets.

Why is your input important? Forrester uses this data to:

  • Keep our Content Management Playbook fresh and relevant. Clients who are embarking on a new or updated content initiative rely on these interconnected reports to understand the landscape, market direction and build out the business cases, continuous improvement techniques and org charts to succeed.
  • Track the trends and emerging use cases for ECM and archiving. We see growth-oriented enterprises using both data and content to support customer acquisition and retentention strategies, innovation programs and develop operational excellence. How are these new requirements being met?
  • Educate clients and non-clients alike via research, blog posts, webinars and industry presentations. This survey data helps us validate and verify where ECM and archiving markets are evolving, and help you make better investment decisions.

Please take this survey if you are a practitioner inside private or public sector, and make or influence decisions around ECM and/or archiving platforms. Survey participants will be provided with the survey results summary slide deck, if desired.

Vendors and consultants - we encourage you to circulate this survey to your clients and prospects!

Forrester thanks you for your participation!  Link: https://forrester.co1.qualtrics.com/SE/?SID=SV_3TS5F96nDBMaH0V