Charles Betz

Research Director

Forrester Bio

Author Insights

Blog

It’s Time For The 15th Annual Forrester Enterprise Architecture Awards!

Charles Betz February 7, 2024
Nominations are now open for Forrester's Enterprise Architecture Awards in partnership with the Open Group. Learn more about the awards and how your organization can apply.
Blog

Architects: Jump In To Generative AI

Brian Hopkins January 16, 2024
The future of genAI is much bigger than question-and-answer-style chat. Learn why architects must get involved to help their organization understand its potential and the building blocks needed for a dizzying array of genAI-powered applications.
Blog

All Architects Must Deliver Business Outcomes

Charles Betz December 19, 2023
Use this impact map to understand how architecture teams can demonstrate and articulate their business value.
Blog

Forrester’s 2023 Enterprise Architecture Awards Winner And Finalists For The Americas

Charles Betz August 9, 2023
Learn how our winner, U.S. Bank, and finalists Rockwell Automation and Takeda Pharmaceuticals have used outcome-driven enterprise architecture for business success.
Blog

Deadline Extended: More Time To Showcase Your Future Fit Technology Strategies!

Frederic Giron June 13, 2023
Last chance! We are extending the nomination deadline for our Technology Strategy Impact and Enterprise Architecture (EA) Awards to June 26, 2023.
Blog

Fourteen Years Of The Forrester Enterprise Architecture (EA) Awards

Charles Betz May 30, 2023
Over the past 14 years, we’ve recognized 66 EA Award winners, showcasing how accountable, agile, continuous, influential, pragmatic, and valuable EA practices drive organizational adaptivity, creativity, and resilience. You can see the full year-by-year list of award winners at the end of this blog, but here’s three stories from past years that illustrate the type of outcome-driven architecture that we are seeking. And if you think your practice fits the bill, submit an entry to the 2023 EA Awards, which will be co-judged by Forrester and The Open Group.
Blog

Forrester Partners With The Open Group On 2023 EA Awards

Charles Betz May 23, 2023
Forrester is partnering with The Open Group on the 2023 EA Awards. Find out how to apply.
Blog

Call For Entries: Forrester Technology Awards 2023

Frederic Giron April 24, 2023
Calling all entries for the Forrester Technology Strategy Impact Awards and the Forrester/The Open Group Enterprise Architecture Awards.
Blog

Introducing The Forrester Asset Taxonomy

Carlos Casanova March 3, 2023
The definition of “asset” has broadened well beyond traditional financial boundaries in the earliest days of IT asset management. Technology stakeholders are often confused over what constitutes an asset, and the technologies to enable enterprise asset management frequently add to this confusion.
Blog

DevOps Theme Team: 2022 In Review And Looking Ahead To 2023

Julie Mohr December 12, 2022
Happy holidays from the DevOps theme team! Our merry band of Forrester analysts covering enterprise architecture, infrastructure, application development, application security, and technology strategy meets periodically to share research, debate trends, and dive into breaking news. What are a few of the trends and themes that have caught our attention this year? Let’s dive in […]
Blog

Platform Product Management Versus Platform Engineering

Charles Betz October 21, 2022
Note: I have heard some concerns I’m “throwing I&O under the bus” here. That’s not the intent. I&O’s struggles stem from deliberate operating model choices by senior leaders. The individual contributors have always worked hard in difficult circumstances. I truly believe that proper product management will benefit them.  I just got back from the DevOps […]
Blog

The Forrester Enterprise Architecture Award Finalists For North America

Charles Betz August 12, 2022
Learn how the three finalists for Forrester’s Enterprise Architecture Award for North America drive their EA strategy and its impacts.
Blog

Announcing The Forrester Enterprise Architecture Award Semifinalists For North America

Charles Betz July 11, 2022
Find out which firms have made the cut and what the next steps are in naming the finalists.
Blog

DevOps 2030: People, Practices, And Platforms

Charles Betz June 30, 2022
When we imagine the future of DevOps, we see three primary vectors of evolution: people, practices, and platforms.
Blog

VMware Customers: Get Ready For Broadcom Disruption

Tracy Woo May 26, 2022
Late Sunday evening, Bloomberg reported rumors of advanced Broadcom talks to acquire VMware, which has since been confirmed this morning. In light of Broadcom’s investment activities in the past few years, this news is unsurprising. It made a string of massively expensive enterprise software company acquisitions: Brocade Communications Systems in 2016 ($5.9 billion), CA Technologies […]
Blog

How EA Teams Can Deliver True Business Value

Charles Betz April 26, 2022
There are few capabilities in modern technology more conflicted than enterprise architecture (EA, or often just “architecture.”) Predictions of EA’s demise are common. Notable influencers in digital-native firms such as Amazon VP Adrian Cockcroft believe that architects per se aren’t needed, because “that’s what managers do.” Stories abound of EA organizations being disbanded because they […]
Blog

Observations On The Atlassian Outage

William McKeon-White April 13, 2022
What Is Going On? One of our less pleasant responsibilities here at Forrester is commenting on serious business, security, or technical failures in the digital and IT industry. Due to its duration and the implications for a subset of the user base, the current Atlassian outage rises to that level. Atlassian is staking its future […]
Blog

Presenting The Forrester Wave™: Enterprise Service Management, Q4 2021

Charles Betz December 16, 2021
In 2017, Forrester expanded upon the IT service management market (ITSM) to establish enterprise service management (ESM) as a chosen area of coverage, continuing this research with a 2019 Forrester Wave™ evaluation. Now, we are pleased to announce The Forrester Wave™: Enterprise Service Management, Q4 2021. In 2018, ITSM vendors were still completing the transition […]
Blog

What’s In A Name? “Product” Versus “Service”

Charles Betz September 20, 2021
“What’s in a name? That which we call a rose By any other name would smell as sweet.” — William Shakespeare, Romeo and Juliet, Act 2, Scene 2 One conversation I’ve found myself in over the past 20 years is the debate over IT portfolio terminology: Application Service Product Platform Why is this important? Because organizations use […]
Blog

When Worlds Collide: IT & Product Management

Charles Betz August 27, 2021
Learn how the convergence of traditional IT practices with the discipline of product management can benefit your IT organization.
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