I had an amazing client experience the other day. I searched long and hard for a client with flawless, perfect, 100% efficient and effective BI environment and applications. My criteria were tough and that's why it took me so long (I've been searching for as long as I've been in the BI business, almost 30 years). These applications had to be plug & play, involve little or no manual setup, be 100% automated, incorporate all relevant data and content, and allow all end users to self service every single BI requirement. Imagine my utter and absolute amazement when I finally stumbled on one.
The most remarkable part was that this was a very typical large enterprise. It grew over many years by multiple acquisitions, and as a result had many separate and disconnected front and back office applications, running on various different platforms and architectures. Its senior management suffered from a typical myopic attitude, mostly based on immediate gratification, caused by compensation structure that rewarded only immediate tangible results, and did not put significant weight and emphasis on long term goals and plans. Sounds familiar? If you haven't worked for one of these enterprises, the color of the sky in your world is probably purple.
Whether or not to sign or renew an Enterprise Agreement with Microsoft is a sticky question that many organizations face. For many companies out there, their spend on Microsoft licensing can be a significant portion of a company's IT budget, whether it be Enterprise Agreements or Select License agreements. Some of you may be directly responsible for the negotiation of the agreement, but many more of you work with your sourcing professionals who negotiate the agreements with Microsoft or resellers. The increasing complexity around Microsoft licensing decisions require more heads at the table. For Infrastructure and Operations pros, your voice is critical in the decision process. Certainly, your current state of Microsoft products and your future rollouts over the life of the agreement (and beyond) play a role, but there are other factors to consider. Some of the other key questions you’ll face include:
Last week Jason Newton at HP blogged about what his company thinks (or at least wants you to think) are the hot trends in the data center for 2009. He provides a good list that's less a reflection of what enterprise customers are necessarily doing but certainly what they should be thinking. Heck, his list reflects a lot of the tactics we discuss with customers every day in our inquiries and published research, such as in "Retrofitting Your Data Center for Better Capacity".
Friday, Iron Mountain and Microsoft announced a new partnership. Customers of Microsoft's backup offering, Data Protection Manager (DPM) 2007 service pack 1, can electronically vault redundant copies of their data to Iron Mountain's CloudRecovery service. This is welcomed news for DPM customers. Customers will continue to backup locally to disk for instant restore but rather than vault data to tape and physically transport tape to an offsite storage service provider, customers will vault data over the Internet to Iron Mountain. For disaster recovery purposes and long-term retention services, you need this redundant copy of your data offsite. By eliminating the physical tape transport you eliminate the risk of lost or stolen tapes or the need to deploy some kind of tape encryption solution. Microsoft DPM hasn't taken the backup world by storm since its introduction in 2005, but each subsequent release has added critical features and application support. Additionally, because it is often bundled in with Microsoft System Center, I expect adoption will increase among small and medium businesses (SMBs) and small and medium enterprises (SMEs).
In a number of recent client interactions with both enterprise IT end users and vendors, the question of “Is the ‘green’ in Green IT dead?” has come up. Primarily driven by the current economic climate, IT end users want to understand how relevant the environmental benefits of Green IT should be to their strategic planning; likewise, vendors want to know how palatable green messaging of their products and services is to their customers.
The benefits of virtualization are quite obvious but when you start to really increase the density of virtual machines in order to maximize utilization suddenly it ain't such a simple proposition. The latest CPUs from AMD and Intel are more than up to the task of running 10-20 or more applications at a time. Most servers run out of memory and I/O bandwidth well before processing power. Recent announcements from the leading server vendors have been made to address the memory side by packing more DIMMs onto a single motherboard (including blade server boards), but you can only add so many Ethernet cards and Fibre Channel HBAs. Oh yeah, and then there's the switch ports to go with them (blade systems help a lot here).
At Dreamforce today, here in San Francisco, Salesforce.com announced a significant, and seemingly long overdue, enhancement to its SaaS offering. They announced Facebook and Force.com for Amazon Web Services that are pre-integrations between their platform and these two other platforms. This new capability lets enterprise customers of their CRM solution (or any other AppExchange or Force.com) provide a public front-end to their instance of these services, directly from these services. The big deal with these additions is that they let you tie third party applications directly into your Force.com applications. In the case of the AWS integration, if you have applications or services built in Java, the LAMP stack or native C code, you can integrate them with your Force.com apps.