2016 – Hyperconverged Solutions With Containers To Become The “Norm”!

Robert Stroud

Containers are all the rage!

Over the past year Containers such as Docker have generated tremendous interest and uptake among well-known cloud providers, who use them to deliver some of the largest and most popular cloud services and applications. Container adoption is being driven by the promise that containers deliver the ability to “build once and run anywhere", allowing increased server efficiency and scalability for technology managers.

Hyperconvergance growing in adoption

A second trend developing at a similar rate is the adoption of Hyperconverged platforms. Hyperconverged platforms architect compute, storage and network together as a complete system (whether physical or virtual). Blending ease of use, scalability, and integration into easily consumable webscale building blocks which allows infrastructure and operations (I&O) leaders to spend less time engineering and tuning fundamental infrastructure and more time putting capabilities in the hands of their firms' customers.

Hyperconvergance leveraging Containers, the perfect Cloud match

The growth of containers and Hyperconverged solutions with containers is emerging and in 2016 will become commonplace.This combination will yield the most flexible application packaging yet. AWS, CoreOS, Docker, Google, Mesosphere, Red Hat, VMware, and the various OpenStack players will lead the way. Hyperconverged infrastructure will be the foundation because it provides great flexibility with underlying resources in the pool for cloud services.

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Driving Systems of Records to the Cloud, your focus for 2016!

Robert Stroud

Success in the Cloud is now a fact

You have all heard the success stories of Uber and Airbnb as they leverage technology to disrupt existing business norms in the taxi and hotel businesses. Digital business successes such as these are pressuring traditional enterprises to focus on differentiation in business models, customer intimacy and velocity as they look to not only preserve market share, but – more importantly – to grow it!  This is what Forrester calls the business technology (BT) agenda – technology investments that help your business win, serve, and retain customers.

Additionally, as an I&O professional you cannot ignore the investments, and success, with public cloud. For instance, public cloud providers like Amazon Web Services drive and deliver systems of innovation to create velocity both in new business ventures and traditional enterprises, especially in fueling mobility and web services.  The investments to date are supporting the ability of the Public Cloud to support and drive innovation. Additionally, these solutions now raise the possibility of the cloud’s suitability for the next phase, transition of systems of record.  This is one of the predictions in our Forrester “Predictions 2016: The Cloud Accelerates” which articulates 11 key developments for Cloud and what I&O professionals should do about them.

 

The “low hanging fruit” is gone – now it’s time to reach higher

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Predictions 2016: Welcome To The Digital Savvy, Customer Obsessed CIO

Nigel Fenwick

It’s that time of year! The time when every prognosticator comes up with their predictions for the next year. And this year my colleague Pascal and I took the lead in developing our 2016 predictions for the CIO role.

Rather than call out banal and obvious trends I wanted to make a stronger call on the CIO role in particular. In part this is because so many people gleefully post blogs predicting the demise of the CIO. And in part simply because it sometimes feels like I see the role of the CIO differently to many; as first and foremost a business leader.

So will 2016 be the end of the CIO role as we know it?

“No" is my simple answer. In 2016 the Age Of The Customer will further accelerate the role of technology in creating new sources of customer value to drive revenue. As a result we’ll see more and more CEOs expecting their CIOs to help lead their firm toward a clear digital future.

CEOs realize that, increasingly, future growth is tied to their ability to continuously deliver new digital services that create value for customers – across both B2C and B2B business environments. But failure to meet evolving customer expectations will result in losing customers and ultimately lower revenue growth. Without a technology team focused on building the digital platforms of tomorrow, companies cannot hope to keep up with their evolving customer expectations. 2016 will be a pivotal year for CIOs and CEOs – one that will see a significant change in leadership thinking when it comes to a company’s technology capabilities and digital assets.

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In 2016, Financial Services Executives Will Bet Big On APIs

Peter Wannemacher

We’ve just published our Predictions 2016 report, outlining eight shifts that banks and their partners can expect by December 31 of next year. I encourage you to read the full report with all of our predictions here.

As a preview of the report, here are two of our predictions for 2016:

  • APIs and open platforms will take center stage. APIs are becoming the most powerful technology in digital business design. Done right, APIs open new angles for business strategy. Financial services providers have been relatively slow to recognize and act on APIs as an opportunity to transform their businesses and, ultimately, better win, serve, and retain customers.* This will change in 2016, as digital executives collaborate with CIOs to champion big investments in internal, B2B, and product APIs. APIs won’t only help firms increase agility and provide services to clients and partners: They will enable financial firms to build dynamic ecosystems of value, reconnecting a fragmented value chain. They will be part of a wider, and longer-term, shift to open platforms as the foundation of digital financial services strategy.
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The Race To Digital Mastery Is On In 2016

Martin Gill

When it comes to digital, we are at a pivot point. Digitizing your business isn’t about technology: it’s about customer obsession - and in 2016, it will be among your ten critical business success factors helping position your firm for success in the Age of the Customer. In fact, next year will be a year of consequence: those firms that “get digital” will begin to pull ahead, and those firms that don’t will begin to look increasingly archaic, facing the risk of extinction.

The preliminary results from our recent digital business survey are telling. An increasing number of firms are reporting that they have a coherent and comprehensive digital strategy. While this is good news, these firms are still the minority. The vast majority of firms report that their approach to digital is limited at best, and non-existent at worst. But the consistently bleak picture is that most executives think the wrong people are in charge of their digital activities and few (very few) think they have the capabilities to deliver.

But there are some shining lights.

Leading firms like John Deere are pathing the path to digital mastery, demonstrating revenue and share price growth that outpaces less digitally savvy competitors. Executive committees are taking note. Innovation spend is on the rise, digital skills are in hot demand, and a new breed of digitally savvy senior leaders is finally emerging.

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2016 Predictions: Key Trends Will Transform Mobile Engagement

Julie Ask

2016 will be the most consequential year for companies on the path to customer obsession, and that includes adapting to empowered customers who expect to get anything they want immediately, in context on their mobile devices.  Today that represents nearly 50% of consumers in the U.S. alone. The consumers pick up their mobile devices 150 to 200 times a day. In aggregate, that adds up to nearly 30 billion mobile moments each day. These mobile moments are the next battleground where companies will win, serve and retain their customers. Tragically, few companies will make the leap. Those that do will reap the rewards.

 

What role does mobile play in customer obsession, and how can businesses leapfrog their competition to deliver superior customer experiences? Here are three ways Forrester predicts mobile will change the ways business leaders operate in 2016.

 

1. Mobile will act as a catalyst to transform businesses in the Age of the Customer.

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Forrester’s 2016 Data Predictions: Out With Data Pack Rats. Turn Data Into Action

Jennifer Belissent

Instinctively we know that it is not just about collecting the data. Big and bigger doesn’t necessarily make you smart and smarter.  It just makes you one of those pack rats that has piles of stuff in all corners of your house.  Yes, it might be very well organized and could have a potential use that makes it work keeping. But will you ever take it out and use it? Will you ever really benefit from what you’ve so painstakingly collected? Likely not.

Image GalleryDon’t be a data pack rat.  This is the year to turn your data into actions and positive business outcomes.

In 2016, the energy around data-driven investments will continue to elevate the importance of data and create incremental improvement in business performance for many but some serious digital disruption for others.  Here are a few of our data predictions for 2016.

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How mobile will transform business in 2016

Thomas Husson

With my peers Julie A. Ask, Jeffrey S. Hammond, Michael Facemire, Tyler Shields, Christian Kane, Jennifer Wiseand many other analysts, we put together our thoughts in a new 2016 Mobile predictions report on what to expect in the mobile space next year across industries and roles.

We believe 2016 will be the most consequential year for companies on the path to customer obsession, and that includes adapting empowered customers who expect to get anything they want immediately, in context on their mobile devices.

What role does mobile play in customer obsession, and how can businesses leapfrog their competition to deliver superior customer experiences? Here are three ways Forrester predicts mobile will change the ways business leaders operate in 2016.

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Forrester’s 2016 Predictions: All That Data Will Finally Drive Business Action

Carlton Doty

Do you consider yourself “data-driven”? If you’re like most business and technology leaders, you do. But the reality is that most businesses have only scratched the surface when it comes to transforming all of that data into insight that drives real business action. In our 2016 predictions report, my colleagues Brian Hopkins, Jennifer Belissent, PhD., and I predict what will happen in the hottest areas of big data, analytics, business intelligence, and systems of insight — and tell you what to do about it. Here’s a sneak at just a few highlights:

  • Chief data officers (CDOs) will gain power, prestige, and presence . . . for now. The trend toward appointing a CDO accelerated in 2015, and will continue in 2016.  CI pros should take advantage of this. How? Extend customer insights beyond marketing to drive a culture of insights-to-execution across the organization.
     
  • Firms will try to come to terms with data science scarcity. Two-thirds of firms will have built predictive systems capability by mid-2016, but will struggle to find data science talent. Customer insights teams must increase analytic yield without waiting for hard-to-find data scientists. How? Some analytics platforms from vendors like AgilOne, Custora, and Origami Logic can empower business users without a rigorous statistical background.
     
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2016 Mobile Predictions: Alternative Ecosystems Beyond Android and iOS Will Emerge

Thomas Husson

Customer-obsessed businesses will take personalization to the next level in 2016. By the end of 2016, Forrester forecasts that 4.8 billion individuals globally will use a mobile phone, and as that number continues to grow, customer-obsessed business leaders have vast opportunities to deliver great customer experiences via mobile.

 

Mobile moments -- a time when consumers picks up their mobile devices to get what they want in that moment of need --  are the next battleground where to win, serve, and retain customers. Many executives believe they should manufacture and own these moments through their native branded iOS or Android apps. While this is, of course, one way to serve their best and most loyal customers Forrester research found that consumers use fewer apps and concentrate the vast majority of their time in just few apps.

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