Podcast: The Top Six Ways to Get Value From Your CRM Deployment

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William Band

I’ve just published a new podcast for Business Process & Applications professionals:  “The Top Six Ways to Get Value From Your CRM Deployment”.

In my podcast, I highlight the top six ways that organizations can get extra value from their CRM deployments, and spotlight four pitfalls and how to avoid them.

Please share your questions or comments

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Podcast: Business Process Pros Hold the Key To Business Transformation (Parts 1 and 2)

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Alexander Peters, Ph.D.

Our latest featured podcasts are Alex Peters' and Connie Moore's "Business Process Pros Hold the Key To Business Transformation".

In this two part podcast, BP&A Principal Analyst Alex Peters and BP&A Research Director Connie Moore discuss what Business Technology transformation is, who drives it inside the organization, and the role of the process pro in Business Technology transformations.

We look forward to your questions and comments.

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Podcast: Succession Planning, What It Is And Why It's Important

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Claire Schooley

Our latest featured podcast is Claire Schooley's "Succession Planning, What It Is And Why It's Important".

In this podcast, BP&A Senior Analyst Claire Schooley discusses the flow of activities that need to surround effective succession planning. She also talks about the key benefits of having a sound succession strategy. The podcast finishes with 5 key recommendations.

We look forward to your questions and comments.

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Podcast: The New Decade Of Advanced Analytics: Roll Over Rocket Scientists!

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James Kobielus

Our latest featured podcast is Jim Kobielus' "The New Decade Of Advanced Analytics: Roll Over Rocket Scientists!".

In this podcast, BP&A Senior Analyst Jim Kobielus discusses the increasing adoption of more user-friendly data mining tools. This trend, he argues, is helping advanced analytics become a core feature of operational business intelligence (BI) suites.

We look forward to your questions and comments.

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Podcast: Challenges For Process Professionals Leading Process Initiatives In 2010

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Clay Richardson

Our latest featured podcast is Clay Richardson's "Challenges For Process Professionals Leading Process Initiatives In 2010".

In this podcast, BP&A Senior Analyst Clay Richardson walks through five key challenges that process professionals need to address to be successful with business process management in 2010. Topics include lean principles and lean thinking, effectively connecting process initiatives with value drivers, the importance of data, and process based management.

We look forward to your questions and comments.

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The Heretech, episode 34: Jonathan Penn on security

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Tom Grant

Forrester analyst Jonathan Penn describes nature of security threats, and how they affect tech industry company's product strategy. Will security ever not be in the top 3 IT concerns? Does that represent an opportunity for security start-ups, or not? Plus, newly-published research on the demographics of technology adoption, and the lessons of the movie Avatar for tech industry professionals. (c) 2010 Tom Grant

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The Heretech, episode 33: Chor-Ching Fan's major mash-ups

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Tom Grant

Chor-Ching Fan of Jackbe tells us how to build good mash-ups, the reasons for their adoption, and the kinds of solutions that are good fits for mash-ups. Plus, some quick research news (the Agile adoption doc is published!), and a great article on the value of failure. (c) 2010 Tom Grant

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The Heretech, episode 32: Brian Lawley on the PM profession

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Tom Grant

Brian Lawley of the 280 Group tells us how the PM profession has changed, and what it takes to be an exceptional PM. Plus, advice for taking your application to a social networking platform like Facebook. (c) 2010 Tom Grant

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The Heretech, episode 31: Mike Marfise on innovation

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Tom Grant

After an unintended hiatus, we're back! This week, Mike Marfise of Jive Software tells us how the tech industry's understanding of innovation has matured. Plus, a good example of how to use social media to share product details and plans with your customers. (c) 2010 Tom Grant.

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