One of the S&R team’s newest additions, Principal Analyst Jeff Pollard comes to Forrester after many years at major security services firms. His research guides client initiatives related to managed security services, security outsourcing, and security economics, and integrating security services into operational workflows, incident response processes, threat intelligence applications, and business requirements. Jeff is already racking up briefings and client inquiries, so get on his schedule while you still can! (As a side note, while incident response is generally not funny, Jeff is. He would be at least a strong 3 seed in a hypothetical Forrester Analyst Laugh-Off tournament. Vegas has approved that seeding.)
Prior to joining Forrester, Jeff served as a global architect at Verizon, Dell SecureWorks, and Mandiant, working with the world's largest organizations in financial services, telecommunications, media, and defense. In those roles he helped clients fuse managed security and professional services engagements in security monitoring, security management, red teams, penetration testing, OSINT, forensics, and application security.
Newly minted Vice President and Principal Analyst, Rick Holland, is one of the most senior analysts on our research team. But for those of you who haven’t had the opportunity to get to know him, Rick started his career as an intelligence analyst in the U.S. Army, and he went on to hold a variety of security engineer, administrator, and strategy positions outside of the military before arriving at Forrester. His research focuses on incident response, threat intelligence, vulnerability management, email and web content security, and virtualization security. Rick regularly speaks at security events including the RSA conference and SANS summits and is frequently quoted in the media. He also guest lectures at his alma mater, the University of Texas at Dallas.
Rick holds a B.S. in business administration with an MIS concentration (cum laude) from the University of Texas at Dallas. Rick is a Certified Information Systems Security Professional (CISSP), a Certified Information Systems Auditor (CISA), and a GIAC Certified Incident Handler (GCIH).
Forrester’s Security & Risk Analyst Spotlight - Chris Sherman
The title hasn’t yet been put to client vote, but Chris Sherman may be the renaissance man of Forrester’s S&R team. As an analyst, Chris advises clients on data security across all endpoints, giving him a broad perspective on current security trends. His experience as a neuroscience researcher at Massachusetts General Hospital also gives him insight into the particular challenges that Forrester’s clients in the healthcare industry face. Lastly, when he hasn’t been writing about endpoint security strategy or studying neural synapse firings, Chris flies Cessna 172’s around New England. Listen to this week’s podcast to learn about recent themes in Chris’s client inquiries as well as the troubles facing a particular endpoint security technology.
He declined to live tweet his upcoming wedding from the altar, but there is no doubt that Nick Hayes is the social media expert on Forrester’s S&R team. He has extensive knowledge of the security, privacy, archiving, and compliance challenges of social media, as well as the technical controls used to address them. He also specializes in the tools that monitor and analyze social data to improve oversight and mitigation tactics of myriad reputational, third-party, security, and operational risks. He is certainly aware of the reputational risk of staring at your cell phone when you’re supposed to say, “I do”, but maybe if you follow him (@nickhayes10), you might get lucky with a pic or two -- and some good risk thoughts to boot.
Last week, we learned that cybercriminals undermined the identity verification of the IRS’ Get Transcript app and gained access to the tax returns on 104,000 US citizens, so it’s only fitting in this analyst spotlight, we interview one of the team’s leading analysts for identity and access management (IAM), VP and Principal Analyst, Andras Cser. Andras consistently produces some of the most widely read research not just for our team but across all of Forrester. And clients seek his insight across a number of coverage areas beyond IAM, including cloud security, enterprise fraud management, and secure payments. As the tallest member of our S&R team at 6’5”, Andras also provides guidance to clients on the emerging fields of height intel and altitude management.
Once a month, my co-research director and partner in crime, Chris McClean, and I will use our blog to highlight one of the 26 people who collaborate to deliver our team’s research and services and always make Chris and I look really, really good. Each “Analyst Spotlight” includes an informational podcast and an offbeat interview with the analyst. This month’s Analyst Spotlight features our newest analyst, Martin Whitworth. Based in London and bringing experience as a CISO and Head of Security across several industries, Martin will cover the most pressing issues keeping CISOs reaching for another bourbon on the rocks, including security strategy, maturity, skills and staffing, business alignment, and everyone’s favorite pastime, reporting to the board.
Prior to joining Forrester, Martin served as CISO and senior security leader for a number of blue chip organizations, including Coventry Building Society, Steria Group, UK Payments Council, British Energy/EDF Nuclear Generation, and GMAC. In these roles, he developed and executed a variety of security strategies and programs, and he has extensive experience successfully engaging business and board-level stakeholders. He also has considerable experience as a trusted advisor to security leader peers in the public and private sectors internationally, as well as advising standards and regulatory bodies.
This month’s S&R Analyst Spotlight Podcast features a slight change to our usual program: we have a guest host! Chris McClean, our San Francisco-based Research Director, interviewed the newest addition to our analyst team, Merritt Maxim. Merritt’s coverage areas include identity and access management, access governance, federation, authentication, and role design and management. In our podcast, Maxim tells us about his career before Forrester, his planned coverage area and his current must-read book on security.
These Analyst Spotlights are all included in S&R’s First Look newsletters. Email firstname.lastname@example.org to be added to the list!
To download the mp3 version of the podcast, click here.
That's right, Forrester's Customer Experience team is jumping on the podcasting bandwagon and launching a weekly CX podcast! Each week me and my cohost, Senior Analyst Sam Stern, will be speaking with an analyst from our team about their hot-off-the-press research or discussing relevant CX topics in the news. We'll package these up in easily digestible 10 to 20 minute episodes and best of all, these podcasts are available to everyone.
In our first episode, Sam interviews me about how to build a shared customer experience vision. You can listen below, but we recommend you subscribe on iTunes or through your favorite iPhone podcasting app by searching for "Forrester's CX Cast" so you never miss an episode. If you need help accessing or subscribing to the podcast, please contact our producer Curt Nichols at email@example.com.
It's February: time for another S&R Analyst Spotlight Podcast! This month, Forrester VP, principal analyst, and Zero-Trust creator, John Kindervag, joins us. Listen in to learn more about John and his research. While you're at it, be sure to check out our First Look newsletter, which contains an interview with John along with links to his most recent and upcoming research. If you are not already signed up for our First Look newsletters, please email firstname.lastname@example.org.